HP Jetdirect 2700w USB Wireless Print Server Manual de usuario descargar pdf (Pagina 13)

2 Troubleshooting

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HP Jetdirect conguration page

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Reset to factory defaults

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Network computers cannot communicate with the printer

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Congured channel does not match the conguration page

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Improve reception and performance

This chapter provides basic troubleshooting information. Additional information is provided in the HP Jetdirect

Print Servers Administrator’s Guide Addendum.

To troubleshoot the HP Jetdirect 2700w Print Server, you might need the following:

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An HP Jetdirect conguration page

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A printer conguration or diagnostic page

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Documentation that came with the printer

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Documentation for the HP Jetdirect 2700w Print Server (available from www.hp.com/support/jd2700w)

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The diagnostic tools and utilities provided with your network software (for example, TCP/IP utilities, or

network printer management applications such as HP Web Jetadmin)

HP Jetdirect conguration page

The HP Jetdirect conguration page provides comprehensive print server status. It is an important diagnostic

tool, especially if network communication with the print server is not available.

In most HP LaserJet printers, an HP Jetdirect conguration page automatically prints when you print the

printer conguration page. Refer to your printer documentation for instructions about printing conguration

pages.

Reset to factory defaults

After you have congured the HP Jetdirect 2700w Print Server, the settings are saved in memory.

If you lose communication with the HP Jetdirect 2700w Print Server, or if it fails to operate properly, you

might need to reset the print server to its factory-default conguration. This is called a cold reset.

ENWW HP Jetdirect conguration page 7

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HP Jetdirect 2700w USB Wireless Print Server Manual de usuario Pagina 13