HP AB300 - Server Console Solution Guía para resolver problemas descargar pdf (Pagina 51)

Diagnostics and Troubleshooting

Troubleshooting Guide 335795-006 4–27

The thin client unit powers on and

displays a splash screen, but does

not connect to the server.

1. Verify that the network is

operating and the network

cable is working properly.

2. Verify that the unit is

communicating with the server

by having the System

Administrator ping the unit from

the server:

• If the thin client pings back,

then the signal was accepted

and the unit is working. This

indicates a configuration

issue.

• If the thin client does not ping

back and the thin client does

not connect to the server,

reimage the unit.

Power-On Troubleshooting

(Continued)

Issue Procedures

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