Sherry Goncharsky related that she worked on an HP Mini where the cursor kept
jumping and it was repaired by upgrading the touchpad driver.
Jon Griebel worked on a Samsung that would not connect to the Internet either
by wireless or Ethernet. It turned out that an expired copy of "McAfee Antivirus"
would not let Internet Explorer run. Someone quipped that this was pretty good
protection for free!
Sherry related that she worked on very-slow "Windows XP" computer and an
upgrade to "Internet Explorer 8" solved the problem. Jon said to avoid "Internet
Explorer 7" on XP machines as there is a problem with one of the XP updates for
"Internet Explorer 7" which massively slows the computer. The consensus was
that you could not upgrade beyond IE 8 on Windows XP. Dale Vickroy said she
installed IE 9 on Windows XP Pro and it only hangs on one thing. However, Jon
and Harry said they could not even get it to install, and it was not supported on
XP.
Someone asked if you can even get XP anymore and Jon said he recently built
an XP Pro machine to match other computers at the same company. Asked
where he obtained the operating system, he stated that he used the one from a
failed machine that the company was going to threw away.
Harry asked if there was any part of "Windows 7" that still does not work
properly. Jon said he tried "Windows Backup" to an eSATA HDD for five hours
and it only went to 15%. After repeating the same failure, he used Acronis with
no problem. It was a new Dell computer with eSATA on the motherboard.
One attendee stated there are many problems with backup with long filenames
and permissions.
Bernard Bell talked of a NAS box with backup problems. Jon said NAS boxes are
usually Unix, and it can depend on the subdirectory whether it will store long
filenames. One attendee indicated that it was more complicated as permissions
were also involved and she knew a company that simply replaced the NAS box
with a computer because of so many backup problems. Jon also mentioned that
some backups wouldn't work over a LAN cable. Jon Cox agreed that the user ID
is part of the permissions and it is very difficult when sharing, especially if you are
logged in as yourself and can't access another user ID.
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