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e. Select The interactive user as user account for running the application.

Figure 2-10 Multi Select Properties

f. Click OK.

5. Create temporary storage folder for use by Microsoft Office applications

a. Browse to C:\Windows\System32\config\systemprofile in Windows Explorer.

b. Create a new folder named Desktop.

c. Log out, restart computer, and log back in.

If the location selected in ePrint Enterprise host server regional settings does not match the installed

language of Microsoft Office, MS Excel attempts to locate the correct MUI Pack. If not found, errors may

generate in HP ePrint Enterprise log file. Prevent these errors by installing the appropriate MUI pack for

Microsoft Office.

2.2.3.1 Support for Transport Neutral Encapsulation Format (TNEF) emails

Transport Neutral Encapsulation Format (TNEF) is a format used by Microsoft Outlook email clients and

Microsoft Exchange Servers to send emails. HP ePrint Enterprise does not support TNEF emails. As a result of

this, sometimes when printing or forwarding a TNEF-based email message, only the attachments are printed.

HP recommends avoiding TNEF within your infrastructure, and sending messages using a more standard

MIME format, which is better supported by the SMTP sink component. As a workaround, you can configure

Microsoft Outlook or Microsoft Exchange to avoid TNEF encapsulation.

Information about controlling TNEF for email clients can be found here:

http://support.microsoft.com/kb/290809

Information about controlling TNEF for Exchange Server 2010 can be found here:

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