HP ePrint Enterprise Guía para resolver problemas descargar pdf (Pagina 23)

2.2.7 Print-ready documents print continuously

This scenario may occur if a print job is submitted to a printer that does not support print-ready functionality

for the particular file type. Ensure that only those file types which are supported by the printer are checked.

2.2.8 User can print from ePrint Services App but cannot print using Email Printing

For this scenario, check if the user or the user group to which the user belongs has permissions for email

printing. Select and edit the printer of interest and check if the user is allowed to do email printing.

NOTE: User permissions take precedence over user group permissions.

2.2.9 Non HP printer status icon reflects the state as “Ready” inspite of printer

being readily available

In this scenario, when sending jobs to non HP printers disable Override printer information with real time data

by completing the following steps:

Section 2.2 Printing problems 17

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