HP ePrint Enterprise Guía para resolver problemas descargar pdf (Pagina 24)

1. Click View and Manage Printers screen to redirect to the printer editing form.

2. Select the printer and click Edit.

3. Uncheck the option Override printer information with real data from monitoring.

Figure 2-17 Edit a printer

2.2.10 Missing images in HTML documents

HTML documents or emails sent in text/html format may contain images whose source refers to internet

URLs. While ePrint Enterprise attempts to fetch the proxy details configured in the system, it may not

succeed in certain scenarios. If this occurs, manually configure the proxy details in CloudPrint.Settings.xml.

2.3 Permission problems

The Microsoft Windows operating system manages a range of system resources used by HP ePrint Enterprise

which include files, MSMQ objects, and others. For proper HP ePrint Enterprise operation these resources

must have the correct permissions.

2.3.1 IIS directory permission

If IIS is already installed, installing HP ePrint Enterprise will deploy ePE related web services under the IIS

root folder. For example, E:\inetpub or C:\inetpub folder.

The HP ePrint Enterprise installation will fail if the IIS root folder does not have “write” permissions during

installation. For successful installation, the administrator needs to provide “write” access to the IIS folder.

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HP ePrint Enterprise Guía para resolver problemas Pagina 24