Hp Insight Diagnostics Software Manual de usuario Pagina 1

HP Insight Diagnostics 9.6 User GuideAbstractThis guide provides information about the Hewlett-Packard Insight Diagnostics software, including its usa

Starting the Online Edition from a browserHP Insight Diagnostics Online Edition enables you to view information from a browser meeting thefollowing re

4. Click Yes. The Login page appears.If Anonymous access is enabled, the System Management Homepage appears.5. Enter your user name and password.6. Cl

Table 1 Optional command line parameters (continued)DescriptionParameterThis option is ignored if -o is specified.HP Survey Utility output will be pla

See the following examples:• To capture HP Survey Utility configuration information, and then send the XML file to a terminal,enter either of the foll

Figure 3 Press F10 key for Intelligent Provisioning3. On the blue menu screen, press Enter.NOTE: If HP Insight Diagnostics is listed in this menu, you

5. On the Maintenance screen, click on the Insight Diagnostics icon.Figure 5 Select Insight DiagnosticsWhen you exit HP Insight Diagnostics, you will

3 Using HP Insight DiagnosticsHP Insight Diagnostics contains the following primary tabs:• Survey• Diagnose• Test (available only in Offline Edition)•

• Storage displays information about the storage controllers and storage media connectedto the system, including hard drives, diskette drives, and opt

3. The survey file is saved with table of contents.Save the configuration file to a USB storage device1. Click USB flash drive to save the file to the

• Operating System displays information on the OS, when run in online mode.• Remote Management (if supported on system) displays information about iLO

© Copyright 2002, 2014 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or

Figure 9 Diagnose tabIf the computer does not have any logical volumes or power supplies that are diagnosable, thefollowing message appears:System doe

5. Select the device to test:• Select the All Devices check box to test all devices.• Select the check box for one or more devices to test specific de

Figure 11 Test tab – Complete TestThe Status tab displays test progress. The logs, on the Log tab, display detailed test results.Running a Custom Test

Figure 12 Test tab – Custom TestThe Status tab displays test progress. The Log tab displays detailed test results.Using the Status tabThe Status tab d

Click Start Drive Identity LED to identify the specific hard drive in the computer that may containthe volume. The hard drive LED indicates the locati

• Test Progress displays the progress of the testing. This progress bar has following test modes:Time—Time passed divided by total time selected (perc

The following are the types of logs included in the Log tab:• Diagnosis Log displays the following details on the tested devices after Diagnose comple

Figure 15 Diagnosis LogFigure 16 Save All LogsThe Log tab 27

Test Log tab (HP Insight Diagnostics Offline Edition only)IMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.Detailed

To remove the Error Log entries, click Clear Logs.To save the Error Log to an HTML file onto a storage device such as a USB disk or diskette, clickSav

Contents1 HP Insight Diagnostics overview...5HP Insight Diagnostics editions...

From this tab, the following actions are available:• To change the severity level to Repaired, click Set Selected Items to Repaired.• To select all IM

NOTE: HP Insight Diagnostics only reports the SEL when the corresponding IPMI driver is loadedfor the online environment.Figure 20 System Event LogAdm

Figure 21 Admin tabHelp tabThe Help tab provides information on using HP Insight Diagnostics, such as the tab interface,overview categories, test mode

Figure 22 HP Insight Diagnostics Help tabError codesThe Error Codes tab describes each numerical error code and the recommended actions for eacherror.

Figure 23 Find Error CodesTest componentsIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Test Components tab p

Figure 24 Test ComponentsSaving and printing information in HP Insight DiagnosticsYou can save the information displayed in the HP Insight Diagnostics

Uninstalling HP Insight Diagnostics Online EditionUninstalling HP Insight Diagnostics on a Windows server1. Go to Add/Remove Programs, and then select

4 TroubleshootingTroubleshooting memoryThe memory test component can perform the following tests:• Address test–This test verifies the integrity of th

• Re-seat physical drives and controllers.• Check drive cables and connectors for any signs of damage or bent pins.IMPORTANT: To minimize downtime, HP

5 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• So

Error Log tab...28Integrated Managem

The service also provides access to software updates and reference manuals in electronic form asthey are made available from HP.With this service, Ins

HP Support CenterThe HP Support Center contains software and drivers, user guides, part information, technicalforums, and information on training and

6 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugges

A Acronyms and abbreviationsBasic Input/Output SystemBIOSComplementary Metal-Oxide SemiconductorCMOSSerial port interfaceCOMCustomer Self RepairCSRCas

IndexAabout HP Insight Diagnosticseditions, 5admin tab, 31authorized resellers, 39Bbenefits, 5browsermodifying in Linux, 10starting from, 10Ccommand l

Test log , 28theory of operation, 5troubleshootingdisk drives and storage systems, 37memory, 37typographic conventions, 41Uupdate serviceregistering,

1 HP Insight Diagnostics overviewHP Insight Diagnostics editionsHP Insight Diagnostics Online Edition is a web-based application that captures hardwar

System requirementsHP Insight Diagnostics Online Edition for Windows requires the following:• HP Advanced System Management Driver• HP System Manageme

2 Getting startedInstalling the Online EditionUse the appropriate procedures for your OS environment.Removing the HP Survey utilityBefore installing t

5. Choose Select Components and ensure that the HP Insight Diagnostics Online Edition forWindows component is selected. Select or unselect other compo

Starting the Online EditionStarting HP Insight Diagnostics for Windows Online EditionStarting from the Windows Start menu1. Go to Start > All Progr