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The registered classes and subclasses are documented by the USB Device Working Group. The DWG's
latest document for 1.0 defined class codes is hosted at:
http://www.usb.org/developers/defined_class
6.5.6.4 Troubleshooting remote USB
If you have problems connecting a remote USB device from a Local Computer to a Remote Computer,
the following checklist may help identify the problem.
6.5.6.4.1 Computers supporting remote USB
Ensure that both the Remote Computer and the Local Computer support remote USB— see
Computers
supporting remote USB on page 34.
6.5.6.4.2 Supported USB devices
Verify that the USB device you’re using is supported. HP has tested a number of USB devices to verify
they work correctly when attached to a Remote Computer from a Local Computer. See
USB devices
supported by RGS on page 232 for a list of supported USB devices.
6.5.6.4.3 Check USB cable connections
Verify that the USB device is physically connected to the Local Computer. Check to see that it has
power and is turned on. Some devices may require that the user initiate an action before it connects.
For example, Palm PDA devices require starting a HotSync operation for the device to connect and
appear on the remote Sender system.
To further verify your connections, recognized devices on the Receiver system appear in the Proc file
system under the /proc/devices/usb_remote directory. At least two files appear in this directory for a
single connected device:
●
/proc/devices/usb_remote/devices — File contains a list of recognized devices by the Receiver
system.
●
/proc/devices/usb_remote/# — If only one USB device is recognized, the "devices" file will have
a single entry, 192. The file descriptor named 192 is the Remote USB device. Dumping this file
with 'cat 192', for example, displays specific data about device 192. This should reflect the
connected USB device. If multiple devices are connected, then each will have a file descriptor
numbered consecutively starting at 192.
6.5.6.4.4 Reset the USB device
If the USB device has a reset button, press the button. If the device is in an incorrect state, it may fail to
connect. Pressing the reset button may allow the device to connect.
136 Chapter 6 Advanced capabilities ENWW
- Guide 5.4.6 1
- Acknowledgments 3
- Table of contents 5
- List of tables 13
- List of figures 14
- Software 19
- 1.1 Typical RGS configuration 21
- 1.2 RGS Sender and Receiver 22
- 1.3 RGS features 23
- 1.4 Additional RGS features 24
- 1.5 Tabloid-size page 25
- Hardware 25
- 1.8 Other RGS Documents 26
- 2 RGS overview 27
- 2.2 RGS version numbering 31
- 2.3 RGS licensing 31
- 2.4 RGS products 32
- 2.6 Application support 33
- 2.7 Networking support 34
- 2.8 Connection topologies 34
- 2.8.2 One-to-one connection 35
- 2.8.3 Many-to-one connection 36
- 2.8.4 One-to-many connection 37
- 2.10.1 Single Sign-on 40
- 2.10.2 Easy Login 40
- 2.11 RGS operating modes 43
- 2.14 Video overlay surfaces 45
- 2.15 Image quality 45
- 2.16 Remote USB overview 46
- 2.16.1 USB session switching 47
- 2.16.6 Supported USB devices 53
- 2.17 Remote audio 54
- Remote audio 55
- 2.17.2 Remote audio on Linux 56
- Windows systems 62
- Desktop Connection 63
- 2.23 RGS security features 65
- 3 Installing RGS 67
- Installing RGS on Windows 81
- Professional only) 88
- 3.1.2.12 Disabling Easy Login 89
- 3.2 Installing RGS on Linux 97
- 3.2.4.1 Linux Sender Audio 101
- 4 Pre-connection checklist 103
- 5Using RGS 112
- 5.1.1 Receiver Control Panel 115
- 5.1.2 Setup Mode 115
- 5.3 RGS login methods 121
- 5.3.2 Easy Login 122
- 5.4 Changing your password 123
- 5.5 Collaborating 124
- 6 Advanced capabilities 129
- 6.1 General options 130
- 6.2 Auto Launch 133
- 6.3 Game Mode 133
- 6.4 Remote audio operation 134
- 7 Sender 141
- 6.4.6 Using audio 143
- 6.4.7 Potential audio issues 144
- 6.5 Remote USB operation 145
- 6.5.2 USB session switching 148
- 6.6.1 Network timeouts 159
- 6.6.2 Dialog timeouts 164
- 6.7 Hotkeys 166
- 6.9.1 Receiver logging 176
- 6.9.2 Sender logging 177
- 6.10 Statistics 179
- 7 Using Directory Mode 180
- 8 RGS properties 184
- 8.4 Authenticator properties 185
- 8.5 RGS Receiver properties 186
- 8.6 RGS Sender properties 207
- 9.1 The HPRemote log 214
- 10.2 HPRemote log format 219
- HPRemote log format 221
- 10.3 Agent design issues 224
- 10.3.4 Administrator alerts 225
- 10.4 Sample Agent 227
- 11 Optimizing RGS performance 234
- 12 Troubleshooting RGS 238
- 13 RGS error messages 239
- Receiver error messages 241
- A Using RGS with HP VDI 242
- VMware View) 247
- A.4 Running RGS diagnostics 248
- Table B-1 PDA devices 250
- ENWW 233 251
- Table B-4 Security devices 252
- Table B-6 USB keys 252
- ENWW 235 253
- Table B-11 Printers 254
- Table B-12 Scanners 254
- ENWW 237 255
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