User GuideHP StorageWorksCommand Console V2.5Product Version: 2.5Tenth Edition (March 2005)Part Number: AA–RV1UA–TEThis guide provides information a
About this Guide10 Command Console V2.5 User GuideOverviewThis section covers the following topics: Intended Audience Related DocumentationIntended
Troubleshooting100 Command Console V2.5 User GuideReconfiguration After Controller ReplacementIf you replace a controller in your subsystem, you must
Troubleshooting101Command Console V2.5 User GuideTroubleshooting the HS-Series AgentsThis section describes how to troubleshoot the HS-Series Agents.
Troubleshooting102 Command Console V2.5 User GuideCluster Integration for the HS-Series AgentsThis section describes how to integrate a Windows NT clu
Troubleshooting103Command Console V2.5 User GuideTo complete the Cluster Administrator Utility information:1. Click your cluster group. The resources
Troubleshooting104 Command Console V2.5 User GuideMultiple Communication Lost MessagesOn a Client system, AES monitors every agent system that is incl
105Command Console V2.5 User GuideAUsing the Command Console LUNThis appendix explains how to avoid errors when configuring the Command Console LUN (C
Using the Command Console LUN106 Command Console V2.5 User GuideAbout the Command Console LUN (CCL)The CCL is a preconfigured virtual LUN, located on
Using the Command Console LUN107Command Console V2.5 User GuideEnabling and Disabling the CCLDo not use the CLI to disable the CCL while SWCC is runni
Using the Command Console LUN108 Command Console V2.5 User GuideUsing an Initial ConfigurationYour storage subsystem may not be configured when you fi
Using the Command Console LUN109Command Console V2.5 User GuideSetting the Fixed/Floating OptionIn SWCC, if you select the Fixed option from the Add V
About this GuideCommand Console V2.5 User Guide11In This GuideThis guide contains the following chapters and appendixes: Chapter 1—”About SWCC” provi
Using the Command Console LUN110 Command Console V2.5 User GuideCautions When Using the CCLBe aware of the following cautions when using the CCL: If
111Command Console V2.5 User GuideBInterpreting SNMP TrapsThis chapter describes how to understand an SNMP trap. When a physical storage device, a log
Interpreting SNMP Traps112 Command Console V2.5 User GuideObject ID (OID) VariablesEach OID is prefixed by a Base Enterprise Number (BEN) for the Comm
Interpreting SNMP Traps113Command Console V2.5 User GuideOctet String ValuesThe octet string value attached to a trap takes the form:subsystem_name co
Interpreting SNMP Traps114 Command Console V2.5 User GuideID and State ValuesThe range of values in the ID and status value fields varies, depending u
Interpreting SNMP Traps115Command Console V2.5 User Guide For batteries:controller_device_scsi_id:statewhere controller_device_scsi_id is the SCSI ID
Interpreting SNMP Traps116 Command Console V2.5 User Guide Trap ExampleAn example SNMP trap for subsystem “subsys1” with a failing power supply on an
Interpreting SNMP Traps117Command Console V2.5 User Guide "The name of the Enterprise Storage Manager Agent manufacturer." ::= { agent 1 }a
Interpreting SNMP Traps118 Command Console V2.5 User Guide DESCRIPTION "The workstation CPU type (e.g., 80486)." ::= { workstatio
Interpreting SNMP Traps119Command Console V2.5 User Guide "The workstation OS major version number (e.g., 3 for WINNT 3.51)." ::= { wo
About this Guide12 Command Console V2.5 User GuideConventionsConventions consist of the following: Document Conventions Text Symbols Equipment Symb
Interpreting SNMP Traps120 Command Console V2.5 User GuidessPowerStatusINTEGER,ssFanStatusINTEGER,ssCacheBatteryStatusINTEGER,ssTemperatureStatus INTE
Interpreting SNMP Traps121Command Console V2.5 User Guide DESCRIPTION "The index into ssStatusTable .::= { ssEntry 1 }ssSubsysName OBJECT-TYP
Interpreting SNMP Traps122 Command Console V2.5 User Guide "This variable reports the status for the Power Supply system in the subsyste
Interpreting SNMP Traps123Command Console V2.5 User Guide "This variable reports the status for the communication to the Primary Control
Interpreting SNMP Traps124 Command Console V2.5 User Guide STATUS mandatory DESCRIPTION "The Primary Controller MODE." ::=
Interpreting SNMP Traps125Command Console V2.5 User Guide DESCRIPTION"The Secondary Controller's Serial Number." ::= { ssEntry
Interpreting SNMP Traps126 Command Console V2.5 User Guide UPS_PRESENT(1) }ACCESS read-only STATUS mandatory D
127Command Console V2.5 User GuideglossaryGlossaryThis glossary defines terms used in this guide or related to this product. GlossaryGlossary Term Glo
Glossary128 Command Console V2.5 User GuideAsynchronous Event Service (AES)AES, which runs as a service in the background, collects and passes all tra
Glossary129Command Console V2.5 User Guidecold swap Device replacement requiring that you power off the controller and cabinet shelves. This method is
About this GuideCommand Console V2.5 User Guide13Tip: Text in a tip provides additional help to readers by providing nonessential or optional techniq
Glossary130 Command Console V2.5 User Guidedevice group A logical, internal controller structure representing one or more devices that are linked as a
Glossary131Command Console V2.5 User Guidefailover For HS-Series controllers, the process that takes place when one controller in a dual-redundant con
Glossary132 Command Console V2.5 User GuideHSxxx Client Provides the HSxxx Storage window for storage connected to the HSxxx controller. initializatio
Glossary133Command Console V2.5 User Guidemaximum block transferFor HS-series controllers, the virtual disk parameter that specifies the maximum numbe
Glossary134 Command Console V2.5 User GuideNavigation tree Provides access to the HSxxx Storage windowDisplays the status of your systems in a hierarc
Glossary135Command Console V2.5 User Guideport The hardware and software used to connect a host controller to a communications bus, such as a SCSI bus
Glossary136 Command Console V2.5 User GuideRAID 0+1 RAID 0+1 combines the striping of RAID 0 and the mirroring of RAID 1 to provide the best combinati
Glossary137Command Console V2.5 User GuideRAID 3 RAID 3 virtual disks use parity for data redundancy. A RAID 3 virtual disk is a type of striped parit
Glossary138 Command Console V2.5 User GuideRAID 5 RAID 5 virtual disks use parity for data redundancy. A RAID 5 virtual disk is a type of striped pari
Glossary139Command Console V2.5 User Guideread source For HS-series controllers, a mirrored virtual disk option that controls the way data is read fro
About this Guide14 Command Console V2.5 User GuidePower supplies or systems marked with these symbols indicate the presence of multiple sources of pow
Glossary140 Command Console V2.5 User Guideregeneration The process of recreating all or a portion of the data from a failed device using the survivin
Glossary141Command Console V2.5 User Guidestrip A RAID virtual disk using striping stores host data in pieces called strips. One strip is stored on ea
Glossary142 Command Console V2.5 User Guidestriping A RAID technique in which host data is stored in pieces called strips. One strip is stored on each
Glossary143Command Console V2.5 User Guidevirtual disk A series of physical drives linked together so that the software interprets the drives as being
Glossary144 Command Console V2.5 User Guide
145Command Console V2.5 User GuideindexIndexIndexAAgentacceptable names 101network ports 91, 92port name 96reserved LUN address 106security 79see also
Index146 Command Console V2.5 User Guideparameters 68properties 71state 61status 112synchronization 101conventionsdocument 12equipment symbols 13text
IndexCommand Console V2.5 User Guide 147password 79storage list mismatch 100troubleshooting 101HS-Series controller 34Iiconscontroller 68failed device
Index148 Command Console V2.5 User Guidemodem preferences 52notification listsetup 46numeric pager 46, 51polling preferences 52requirements 45setting
IndexCommand Console V2.5 User Guide 149symbols on equipment 13TTCP/IP network 25technical support, HP 16Telocator Alphanumeric Protocol (TAP) 46tempe
About this GuideCommand Console V2.5 User Guide15Rack StabilityRack stability protects personnel and equipment.WARNING: To reduce the risk of persona
Index150 Command Console V2.5 User Guide
About this Guide16 Command Console V2.5 User GuideGetting HelpIf you still have a question after reading this guide, contact an HP authorized service
About this GuideCommand Console V2.5 User Guide17
About this Guide18 Command Console V2.5 User Guide
19Command Console V2.5 User Guide1About SWCCProduct OverviewStorageWorks Command Console (SWCC) allows you to monitor and manage the storage connected
© Copyright 2002–2005 Hewlett-Packard Development Company, L.P.Hewlett-Packard Company makes no warranty of any kind with regard to this material, inc
About SWCC20 Command Console V2.5 User GuideFeaturesSWCC offers the following features: Manages HP StorageWorks RAID Arrays over a serial port, SCSI
About SWCC21Command Console V2.5 User GuideComponents of SWCCSWCC includes: Command Console—The Command Console consists of the Navigation tree, Nav
About SWCC22 Command Console V2.5 User GuideClient and Agent VersionsSWCC uses different clients and agents to provide storage management over a netwo
About SWCC23Command Console V2.5 User GuideCommand Console Client Minimum Hardware and Software RequirementsThe minimum requirements to run the Comman
About SWCC24 Command Console V2.5 User GuideNetwork SpecificationsSWCC is a terabyte-class RAID Array manager. Fully scalable, SWCC can manage a singl
About SWCC25Command Console V2.5 User GuideConnections Supported by SWCCSWCC manages storage by using Storage windows. Storage windows are device-spec
About SWCC26 Command Console V2.5 User GuideTo determine whether your system is using DHCP or WINS on Windows 2000 or Windows 2003:1. Right-click My N
About SWCC27Command Console V2.5 User GuideFigure 1: SAN and TCP/IP network connection1 Agent system (has Agent software)2 TCP/IP network3 Client sys
About SWCC28 Command Console V2.5 User GuideLocal Serial Port ConnectionA local serial port connection uses only the Storage window to manage your sto
About SWCC29Command Console V2.5 User GuideSCSI ConnectionA SCSI connection over a SCSI bus or using the Fibre Channel bus, as shown in Figure 3, uses
3Command Console V2.5 User GuidecontentsContentsAbout this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About SWCC30 Command Console V2.5 User Guide 1 Client system that has the Storage window2 Fibre Channel cable (using SCSI connection)3 Hub or switch4
About SWCC31Command Console V2.5 User GuideAccessing the Storage Window You can access the HS-Series Storage window from the Start menu. You can conne
About SWCC32 Command Console V2.5 User GuideFigure 4: Connection Selection dialog box2. When the Connection Selection window opens, choose Serial and
About SWCC33Command Console V2.5 User GuideSCSI ConnectionsThe SCSI connection uses the SCSI bus or Fibre Channel bus that is the primary data channel
About SWCC34 Command Console V2.5 User GuideNetwork ConnectionsUsing SWCC with a network connection provides you with more features and flexibility fo
About SWCC35Command Console V2.5 User GuideFigure 7: Connect Network (TCP/IP) window3. Enter the host IP name or address in the text box, and then cl
About SWCC36 Command Console V2.5 User GuideTable 6: Feature Limitations Feature Connection TypeCreate Virtual DiskDelete Virtual DiskFault Events: C
About SWCC37Command Console V2.5 User GuideLocal Client/Agent Network ConnectionYou can run both the Client and Agent on the same Windows NT, Windows
About SWCC38 Command Console V2.5 User Guide
39Command Console V2.5 User Guide2 Using Command ConsoleUsing the Navigation TreeThe Navigation tree is displayed in the Navigation window. The Naviga
Contents4 Command Console V2.5 User GuideConnection Features and Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Command Console40 Command Console V2.5 User GuideAdding a Storage Subsystem to the Navigation TreeThe Navigation tree allows you to manage your
Using Command Console41Command Console V2.5 User Guide You can use folders to group systems and other general folders. Note that you cannot use folde
Using Command Console42 Command Console V2.5 User GuideAbout the Asynchronous Event ServiceThe Asynchronous Event Service (AES) does the following: R
Using Command Console43Command Console V2.5 User GuideTo disable AES from starting automatically when your system boots, change the startup option to
Using Command Console44 Command Console V2.5 User Guide
45Command Console V2.5 User Guide3Setting Up NotificationRequired Components for NotificationTable 8 lists the notification options available with SWC
Setting Up Notification46 Command Console V2.5 User GuideSetting Up Pager NotificationYou can set up Command Console to notify you by pager when a cri
Setting Up Notification47Command Console V2.5 User GuideSetting Up Pager CodesNumeric pager support lets you receive notification about critical event
Setting Up Notification48 Command Console V2.5 User GuideNote: All codes are numeric-only; alphanumeric pager codes are not supported.Setting Up User
Setting Up Notification49Command Console V2.5 User Guide7. Check Alphanumeric if the paging system supports alphanumeric paging. Leaving the box blank
Contents5Command Console V2.5 User GuideThe Third Digit of the State Change Field (Power Supply). . . . . . . . . . . . . . . . . . . . . . . 60The F
Setting Up Notification50 Command Console V2.5 User GuideFigure 9: Sample user profile – alphanumeric paging
Setting Up Notification51Command Console V2.5 User GuideFigure 10: Sample user profile – numeric pagingNote: The commas in the Identification Number
Setting Up Notification52 Command Console V2.5 User GuideSetting Up Modem and Polling PreferencesThe subsystem polling interval is the frequency at wh
Setting Up Notification53Command Console V2.5 User GuideSystem LevelUse the System Level to notify all notifications lists about problems on the speci
Setting Up Notification54 Command Console V2.5 User GuideUsing SWCC with a Third-Party Storage Management Program To use SWCC with a third-party stora
Setting Up Notification55Command Console V2.5 User GuideUsing Event Logging on the Client System to Monitor Your SubsystemThe Agent can place SNMP and
Setting Up Notification56 Command Console V2.5 User Guide
57Command Console V2.5 User Guide4Interpreting Agent Email MessagesNote: This chapter does not apply to the HS-Series Agents running on Windows NT 4.
Interpreting Agent Email Messages58 Command Console V2.5 User GuideAbout Event Information FieldsEvent information messages report on the state of the
Interpreting Agent Email Messages59Command Console V2.5 User GuideMapping State Change Digits to RAID System Components Each of the 11 digits in the s
Contents6 Command Console V2.5 User Guide6 Integrating SWCC with Insight Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87I
Interpreting Agent Email Messages60 Command Console V2.5 User GuideThe Second Digit of the State Change Field (Disks)The second digit of the state cha
Interpreting Agent Email Messages61Command Console V2.5 User Guidewhere cabinet_number is the cabinet ID from 0 to 1, the power-position is the power
Interpreting Agent Email Messages62 Command Console V2.5 User Guide0—Everything is fine.1—Battery state went from bad to good.2—Battery state went fro
Interpreting Agent Email Messages63Command Console V2.5 User GuideThe Seventh Digit of the State Change Field (This_Controller)The seventh digit repor
Interpreting Agent Email Messages64 Command Console V2.5 User GuideExample:WARNING: -Suncity HSG80 10000000200 HSG80 (SP_MONITOR: MonitorSubsys)
Interpreting Agent Email Messages65Command Console V2.5 User GuideThe details about the failure of the LUN follow in parentheses, in the format:virtua
Interpreting Agent Email Messages66 Command Console V2.5 User GuideNote: This example shows that disk10200 went from bad to good, and disk10300 went
67Command Console V2.5 User Guide5Using the Storage WindowWhy Use the Storage Window?The Storage window allows you to configure your storage subsystem
Using the Storage Window68 Command Console V2.5 User GuideConfiguring a ControllerYour controller’s operating parameters are stored under six tabs in
Using the Storage Window69Command Console V2.5 User GuideTable 12: General Tab in the Controller Properties WindowWhat You Can ChangeDescriptionEnabl
Contents7Command Console V2.5 User GuideEvent Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Storage Window70 Command Console V2.5 User GuideViewing the Properties of the Host PortThe Host Ports tab displays the following information
Using the Storage Window71Command Console V2.5 User GuideModifying the Connection PropertiesClick the Connections tab to modify the connection propert
Using the Storage Window72 Command Console V2.5 User GuideViewing Properties of the BatteryThe Battery tab provides the following information: The s
Using the Storage Window73Command Console V2.5 User Guide3. If there is no user input in the Storage window within an hour, you are prompted to enter
Using the Storage Window74 Command Console V2.5 User GuideNote: The time required to initialize a virtual disk depends on the number of members and i
Using the Storage Window75Command Console V2.5 User GuideDeleting Virtual DisksThe virtual disks in your subsystem are logical units that contain your
Using the Storage Window76 Command Console V2.5 User GuideModifying Virtual DisksYou can modify the characteristics of your virtual disks in two ways:
Using the Storage Window77Command Console V2.5 User GuideConfiguring the Operating System to Recognize Virtual Disk ChangesThe Client does not perform
Using the Storage Window78 Command Console V2.5 User Guide8. Click Next until you can exit the configurator.9. Choose the Services option in the Windo
Using the Storage Window79Command Console V2.5 User GuideSetting Passwords and Security Options (Network Only)Password security prevents unauthorized
Contents8 Command Console V2.5 User Guide4 Minimum Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Storage Window80 Command Console V2.5 User GuideManaging and Creating Spare DevicesMaking a spare device part of a virtual disk lets you pro
Using the Storage Window81Command Console V2.5 User GuideUsing Configuration FilesYou can use a configuration file to save a subsystem configuration a
Using the Storage Window82 Command Console V2.5 User GuideThe configuration settings, such as caches, LUNs, host port, and stripe size, are restored.C
Using the Storage Window83Command Console V2.5 User GuideUnderstanding the IconsYou can obtain a definition of the icons by clicking View > Legend
Using the Storage Window84 Command Console V2.5 User GuideCLI WindowThe CLI is a text-based interface utility for monitoring and configuring your stor
Using the Storage Window85Command Console V2.5 User GuideCLI FunctionsThere are some functions available in the CLI that are not available in SWCC.
Using the Storage Window86 Command Console V2.5 User Guide
87Command Console V2.5 User Guide6Integrating SWCC with Insight ManagerYou can use the HSGxx Storage windows within Insight Manager V4.23 or later to
Integrating SWCC with Insight Manager88 Command Console V2.5 User GuideInstalling the Integration PatchTo install the integration patch:1. Verify that
Integrating SWCC with Insight Manager89Command Console V2.5 User GuideIntegrating the HSGxx Storage Window with Insight ManagerTo open an HSGxx Storag
9Command Console V2.5 User Guideabout this guideAbout this GuideAbout this GuideThis guide contains step-by-step installation instructions and serves
Integrating SWCC with Insight Manager90 Command Console V2.5 User GuideInsight Manager Unable to Find the HSGxx Storage WindowIf you install Insight M
91Command Console V2.5 User Guide7TroubleshootingTroubleshooting Connection ProblemsSWCC is a TCP/IP socket-based application. As a result, SWCC requi
Troubleshooting92 Command Console V2.5 User GuideNetwork Port Assignments for UNIX-Client/Server SystemsA UNIX host may use Network Information Servic
Troubleshooting93Command Console V2.5 User GuideThe Microsoft TCP/IP Properties window opens.Connecting Via the Host SCSI PortThe Client may indicate
Troubleshooting94 Command Console V2.5 User GuideYour system may be configured to do one the following: Check local hosts file first, and then go to
Troubleshooting95Command Console V2.5 User Guide8. Click the WINS Address tab. If your computer uses DNS, you do not need to have Enable LMHOSTS Looku
Troubleshooting96 Command Console V2.5 User GuideAdding New System by Using Internet Protocol Address May Cause Client to Stop RespondingThe SWCC Clie
Troubleshooting97Command Console V2.5 User Guide You entered the host name in the \winnt\system32\drivers\etc\hosts file. The host name is not requir
Troubleshooting98 Command Console V2.5 User GuideTroubleshooting the ClientAuthorization Error When Adding an Agent SystemIf you receive an authorizat
Troubleshooting99Command Console V2.5 User GuideInvalid or Missing Fault Displays and Event LogsInvalid or lost notifications may occur when the clien
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