
Troubleshooting
148 HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
3018 Drive Load Retry Failed
(SLTO drive fail to load, detected in drive
task.)
■ Press the Enter button to reboot.
■ Ensure the drive shows good status
through the drive status window.
■ Deactivate the drive using the GUI control
panel maintenance menu.
■ Reseat the drive.
■ Load/unload a cartridge to the drive to
verify.
■ Check the tape cartridge used int he last
operation for damage.
■ Run the cartridge cycle diagnostic to
verify.
3019 Drive Open Door Failed
(Failed open DLT drive door.)
■ Press the Enter button to reboot.
■ Ensure the drive shows good status
through the drive status window.
■ Deactivate the drive using the GUI control
panel maintenance menu.
■ Reseat the drive.
■ Load/unload a cartridge to the drive to
verify.
■ Check the tape cartridge used int he last
operation for damage.
■ Run the cartridge cycle diagnostic to
verify.
301A Drive Close Door Failed
(Failed close DLT drive door.)
■ Press the Enter button to reboot.
■ Ensure the drive shows good status
through the drive status window.
■ Deactivate the drive using the GUI control
panel maintenance menu.
■ Reseat the drive.
■ Load/unload a cartridge to the drive to
verify.
■ Check the tape cartridge used in the last
operation for damage.
■ Run the cartridge cycle diagnostic to
verify.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP
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