HP MSL5026 Manual de usuario Pagina 170
- Pagina / 216
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Troubleshooting
170 HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
No display messages appear on the
GUI touch screen.
■ Touch the GUI screen to bring out of sleep mode.
■ Make sure the power cord is connected.
■ Make sure the power switches are on.
■ Check that the LEDs on the back of the library are on
and the fans are turning.
■ Cycle power to the library or reboot using the GUI
touch screen.
■ Try to access the library from the Web using the
Remote Management Interface (see page 107), or
through a host-based diagnostics tool such as HP
StorageWorks Library & Tape Tools (see page 175).
■ Download library firmware (see page 133).
■ Contact your authorized service provider.
Tape Movement
An error message appears after
inserting the magazine or loading tapes.
■ Verify that tapes are inserted correctly in the
magazine.
■ Ensure that you are using the correct tape type for
your drive technology.
■ Contact your authorized service provider.
A tape is stuck in a drive.
■ Cycle power to the library or reboot using the GUI
touch screen, and retry unloading the tape from the
library GUI touch screen, the Remote Management
Interface, or the host application software.
■ Ensure the host application software is not reserving
the slot or drive. The software needs to cancel the
reservation. If necessary, disconnect from the host,
power cycle, and unload the drive.
■ Contact your authorized service provider.
A tape is stuck in the robotics.
■ Run a Vertical Calibration test from the Diagnostics
section of the Utilities menu.
■ Cycle power to the library or reboot using the GUI
touch screen.
■ Contact your authorized service provider.
Table 12: Troubleshooting General Problems (Continued)
Problem Solution
- MSL5000 and MSL6000 series 1
- Fourth Edition (April 2003) 2
- Part Number: 231910-004 2
- Contents 10
- About this Guide 13
- Related Documentation 14
- Conventions 14
- Equipment Symbols 15
- Rack Stability 16
- Getting Help 17
- Introduction 19
- Accessories 20
- Tape Drives 21
- Ultrium Tape Drives 22
- Ultrium Tape Cartridges 22
- DLT and SDLT Tape Drives 24
- DLT Tape Cartridges 25
- SDLT Tape Cartridges 26
- Magazines 27
- Power Supplies 28
- Robotics 30
- Library Controller Board 31
- 1 Library Controller Board 32
- Front Panel Indicators 35
- Multi Unit Library Systems 36
- 1 PTM Interface Connector 37
- Installation 39
- Setting Up the Tabletop Model 40
- 1 Left Retaining Screw 46
- 2 Right Retaining Screw 46
- Applying Power to the Library 47
- Supported SCSI Cables 49
- 2 To Library Controller Board 50
- 3 To Host System 50
- 1 SCSI Terminator 50
- Setting a SCSI ID 55
- Setting Up a Reserved Slot 58
- To reserve a slot: 61
- Front Panel 68
- 2 Library Status LED 69
- Indicators 70
- GUI Touch Screen 71
- Host System 72
- Initialization Screen 73
- Library Status Screen 74
- Technical Support Information 75
- Magazine Access 77
- GUI Contrast Controls 78
- Figure 45: Menu screen 81
- Library Options 82
- SCSI Options 85
- Network Options 90
- Library Info 91
- Cartridge Map 91
- Edit Options Area 93
- Passwords 95
- Diagnostics 97
- Security Level 98
- Removing Magazines 99
- Operation 100
- 1 Left-hand Magazine(s) 100
- 2 Right-hand Magazine(s) 100
- 1 Mail Slot Holder 102
- 1 Tape Cartridge 102
- Ultrium Labels 103
- (seeFigure 62) 104
- SDLT and DLT Labels 105
- Media Label Identifiers 106
- Remote Management 107
- Interface 107
- Overview 108
- Remote Management Interface 109
- Figure 66: Status screen 111
- Using Menu Buttons 112
- Move Media 113
- Figure 68: Setup screen 114
- Library Configuration 115
- SCSI Configuration 116
- Drive Configuration 117
- Functions 118
- Figure 73: History screen 119
- Maintenance 121
- Maintaining Tape Cartridges 123
- Ultrium Cartridges 124
- DLT and SDLT Cartridges 124
- Worn (Do Not Use) 126
- Running a Cleaning Cartridge 127
- Type box 132
- Updating Firmware 133
- Firmware Flashing Procedure 135
- Troubleshooting 137
- Identifying Platform Problems 138
- Performing Error Recovery 139
- Fault Symptom Codes (FSCs) 140
- Regulatory Compliance 179
- Class A Equipment 180
- Class B Equipment 180
- Modifications 181
- United States only 181
- European Union Notice 182
- BSMI Class A Notice 183
- Japanese Notice 183
- Laser Device 183
- Laser Safety Warnings 184
- Laser Specifications 184
- Laser Regulation Labels 185
- Regulatory Compliance Notices 186
- Specifications 187
- Mechanical 189
- Environmental (All Models) 190
- Acoustics 192
- Safety and Regulatory 193
- Electrostatic Discharge 195
- Grounding Methods 196
- Configuration Examples 197
- SCSI Cable Configurations 198
- Optional Fibre Channel Card 203
- Host Prerequisites 204
- Connectors and Indicators 205
- Serial Port 206
- Ethernet Port 206
- Fibre Channel Port 206
- SCSI VHDCI Connectors 206
- Configuration 207
- Figure 89: Reset switch 209
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