Hp Netserver L Server series Manual de usuario descargar pdf (Pagina 112)

Chapter 12 Troubleshooting

106

Common Installation Problems

The following sections contain general procedures to help you locate installation

problems. If you need assistance, HP recommends contacting your reseller first. If

you need to get assistance from Hewlett-Packard, refer to the Warranty and

Support document provided with the Netserver.

WARNING Before removing the cover, always disconnect the power cord

and unplug telephone cables. Disconnect telephone cables to

avoid exposure to shock hazard from telephone ringing

voltages. Disconnect the power cord to avoid exposure to high

energy levels that may cause burns when parts are

short-circuited by metal objects such as tools or jewelry.

Troubleshooting Sequence

To troubleshoot problems during installation, do the following:

• First, ensure the HP Netserver is configured properly.

Most Netserver problems are the result of incorrect Netserver and SCSI

configurations.

• Verify all cables and boards are securely plugged into the appropriate

connectors or slots.

• If it is a network-related error, determine if the Netserver has enough

memory and hard disk drive capacity.

Refer to the network operating system (NOS) manual.

• Remove all added options to ensure you have isolated the problem to basic

Netserver or its options.

Always replace one option, and only one option, at a time.

NOTE If the Netserver has a large amount of memory installed, it may

take 30 seconds for the first screen to display.

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Hp Netserver L Server series Manual de usuario Pagina 112