Hp ProLiant BL685c G7 Server-Blade Manual de usuario Pagina 72
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Troubleshooting 72
General diagnosis flowchart
The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item See
1 "Symptom information (on page 69)"
2 "Loose connections (on page 70)"
3 "Service notifications (on page 70)"
4
The most recent version of a particular server blade or option firmware
is available on the HP Support website (
http://www.hp.com/support).
5
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (
http://www.hp.com/support)
6
•
Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/products/servers/proliant-bl/p-class/info)
•
Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/go/bladesystem/documentation)
7
•
Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/products/servers/proliant-bl/p-class/info)
•
Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
(
http://www.hp.com/go/bladesystem/documentation)
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(
http://www.hp.com/support)
8
•
"Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (
http://www.hp.com/support)
•
"Operating system information you need" in the HP ProLiant
Servers Troubleshooting Guide located on the Documentation CD
or on the HP website (
http://www.hp.com/support)
9 "HP contact information (on page 91)"
- User Guide 1
- Intended audience 2
- Contents 3
- Component identification 6
- SAS and SATA hard drive LEDs 7
- System board components 9
- DIMM slot identification 10
- System maintenance switch 11
- HP c-Class Blade SUV Cable 12
- Item Connector Description 13
- Operations 14
- Remove the server blade 15
- Remove the access panel 16
- Install the access panel 16
- Remove the DIMM baffles 17
- Install the DIMM baffles 17
- Overview 19
- Remove the device bay blank 20
- Setup 21 21
- Setup 24 24
- Connecting to the network 25
- Installing a server blade 26
- Completing the configuration 27
- Introduction 28
- Memory option 28
- DIMM identification 29
- DIMM installation guidelines 30
- DIMM population order 30
- Installing DIMMs 31
- 2. Prepare the hard drive 32
- Mezzanine card option 33
- Processor option 35
- Cabling 45
- USB devices 46
- Item Description 48
- Network-based PXE deployment 50
- Deployment methods 52
- CD-ROM deployment 53
- Diskette image deployment 54
- Configuration tools 55
- HP ROM-Based Setup Utility 56
- Boot options 57
- BIOS Serial Console 57
- Configuring AMP modes 57
- Array Configuration Utility 58
- Management tools 59
- HP Systems Insight Manager 60
- Erase Utility 61
- Redundant ROM support 61
- Internal USB functionality 62
- External USB functionality 62
- Integrated Management Log 63
- Keeping the system current 64
- ProLiant Support Packs 65
- Firmware 65
- HP Smart Update Manager 65
- Care Pack 66
- Troubleshooting 67
- Symbols on equipment 68
- Warnings 68
- Symptom information 69
- Service notifications 70
- Loose connections 70
- Troubleshooting flowcharts 70
- Start diagnosis flowchart 71
- General diagnosis flowchart 72
- Symptoms: 73
- POST problems flowchart 75
- OS boot problems flowchart 77
- • Corrupted OS 78
- • Redundancy failure 80
- Troubleshooting 81 81
- Battery replacement 82
- FCC rating label 83
- Class A equipment 83
- Class B equipment 83
- Modifications 84
- • EMC Directive 2004/108/EC 85
- Japanese notice 86
- BSMI notice 86
- Korean notice 87
- Chinese notice 87
- Laser compliance 87
- Battery replacement notice 87
- (Geräuschemission) 88
- Electrostatic discharge 89
- Specifications 90
- Technical support 91
- Technical support 92 92
- Customer Self Repair 93
- Technical support 94 94
- Reparo feito pelo cliente 95
- Technical support 96 96
- Technical support 97 97
- Technical support 98 98
- Acronyms and abbreviations 99
- Index 101 101
- Index 102 102
- Index 103 103
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