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Troubleshooting 115
Troubleshooting
Troubleshooting resources
The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_TSG_v1_en)
• French (http://www.hp.com/support/ProLiant_TSG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp)
• German (http://www.hp.com/support/ProLiant_TSG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc)
The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_EMG_v1_en)
• French (http://www.hp.com/support/ProLiant_EMG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp)
• German (http://www.hp.com/support/ProLiant_EMG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc)
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- • 8+8-bay SFF drive model 8
- • 12-bay LFF drive model 8
- • 25-bay SFF drive model 8
- Front panel LEDs and buttons 9
- Rear panel components 10
- Item Description 11
- Rear panel LEDs and buttons 12
- System board components 13
- DIMM slot locations 14
- System maintenance switch 14
- Drive numbering 15
- Drive LED definitions 16
- FBWC module LED definitions 17
- Fan locations 19
- Operations 20
- Remove the access panel 23
- Install the access panel 24
- Remove the air baffle 24
- Install the air baffle 24
- Remove the PCI riser cages 25
- Install the PCI riser cages 26
- Optimum environment 28
- Temperature requirements 29
- Power requirements 30
- Server warnings and cautions 31
- Rack warnings 32
- Installing hardware options 33
- Registering the server 35
- Introduction 36
- Security bezel option 36
- Drive options 36
- Installing a hot-plug drive 37
- Rear drive cage options 38
- Drive cable options 46
- Mini-SAS cable option 47
- Mini-SAS Y-cable options 48
- Controller options 49
- Optical drive option 54
- Hot-plug fan module option 55
- Fan population guidelines 56
- 4. Do one of the following: 57
- Memory options 60
- HP SmartMemory 61
- DIMM identification 62
- Memory protection modes 63
- Memory population guidelines 64
- Installing a DIMM 66
- Processor option 67
- Expansion board options 72
- GPU power cable option 74
- Cabling 83
- 4 SFF SATA cabling 84
- 6 LFF SATA cabling 84
- 6 SFF SATA cabling 85
- 8 LFF cabling 85
- 8 SFF cabling 87
- 8+8 SFF cabling 89
- 12 LFF cabling 92
- 25 SFF cabling 94
- 2 LFF rear drive cabling 95
- 2 SFF rear drive cabling 96
- Capacitor pack cabling 97
- Cabling 98 98
- Optical drive cabling 99
- GPU power cabling 99
- Dual-rank GPU 100
- Primary GPU power cabling 100
- Secondary GPU power cabling 101
- Server mode 102
- HP product QuickSpecs 102
- HP iLO Management 102
- Active Health System 103
- Intelligent Provisioning 104
- HP Insight Diagnostics 105
- Erase Utility 105
- HP Insight Online 106
- HP Service Pack for ProLiant 107
- HP ROM-Based Setup Utility 108
- Boot options 109
- Configuring AMP modes 109
- Utilities and features 110
- ROMPaq utility 111
- Automatic Server Recovery 111
- USB support 111
- Keeping the system current 112
- Version control 113
- ProLiant servers 113
- Troubleshooting 115
- System battery replacement 116
- Regulatory information 118
- Electrostatic discharge 119
- Specifications 120
- Specification Value 122
- Support and other resources 126
- Customer Self Repair 128
- Reparo feito pelo cliente 130
- Acronyms and abbreviations 134
- Documentation feedback 138
- Index 139 139
- Index 140 140
- Index 141 141
- Index 142 142
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