HP 002-01A Guía para resolver problemas descargar pdf (Pagina 11)

Troubleshooting Computer Problems 7

Codec error messages appear

when certain audio files are

played.

Open the file in Windows Media Player. Ensure that Windows Media Player is

configured to automatically download codecs.

 If the correct codec is available, the file will play. Note that you must be

connected to the Internet to download codec files.

 If the correct codec is not available, check whether an update is available

for Windows Media Player.

For more information, open Windows Media Player Help and search for

codec.

Volume is very low or

unsatisfactory.

Detached non-powered speakers (speakers without a separate power cord)

will not produce satisfactory sound. Replace the non-powered speakers with

powered speakers. Powered speakers have a power cord and On button, and

they connect to the Audio Out (green) connector on the back of the computer.

Audio (continued)

Symptom Possible solution

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HP 002-01A Guía para resolver problemas Pagina 11