HP 002-01A Guía para resolver problemas Pagina 3

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Table of Contents iii
Table of Contents
Maintenance............................................................................................1
Creating Data Backup Discs ....................................................................................1
Creating System Recovery Disks ...............................................................................1
Security Updates ....................................................................................................1
Reviewing Programs that Run Automatically at Startup ................................................1
Keeping the Computer Free of Dust and Dirt ..............................................................2
Cleaning the computer and monitor .....................................................................2
Cleaning fans, heat sink, and inside computer ......................................................3
Cleaning the keyboard and mouse ......................................................................3
Running the Disk Cleanup Program...........................................................................3
Manual disk cleanup..........................................................................................3
Automatic disk cleanup ......................................................................................4
Running the Disk Defragmenter Program....................................................................4
Checking for Hard Disk Drive Errors .........................................................................5
Understanding Hard Disk Drive Space ......................................................................5
Troubleshooting Computer Problems ........................................................6
Audio ...................................................................................................................6
CD and DVD Drives................................................................................................8
Video..................................................................................................................10
Display (Monitor)..................................................................................................11
Hard Disk Drive....................................................................................................12
Hardware Installation............................................................................................12
Internet Access .....................................................................................................14
Keyboard and Mouse ...........................................................................................16
Power .................................................................................................................19
Performance ........................................................................................................20
Miscellaneous ......................................................................................................21
Repairing Software Problems ................................................................23
Restarting Your Computer......................................................................................23
Turning Off Your Computer....................................................................................23
Updating Drivers ..................................................................................................23
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