HP ProLiant ML370 Generation 6 Guía de instalación Pagina 230
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- Tabla de contenidos
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Valorado. / 5. Basado en revisión del cliente
Troubleshooting D-9
Compaq Confidential – Need to Know Required
Writer: Cynthia Dresden Project: Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Comments: Graphics Replaced
Part Number: 203510-001 File Name: o-appd Troubleshooting-J.doc Last Saved On: 7/12/01 11:20 AM
Table D-4
Is the External Health LED Green?
Answer Possible Reasons Possible Solutions
No, it is
amber
One power supply has failed; therefore, power
supply redundancy is lost.
Identify the failed power supply
(no green LED).
Ensure that the power supply is
undamaged, the power supply is securely
seated, and that the power supply
backplane is securely seated.
Contact your Compaq authorized service
provider for replacement parts and
service.
No, it is
red
All installed power supplies have failed.
The system may have experienced a short.
Contact your Compaq authorized service
provider for replacement parts and
service.
Yes If the external health LED is green, see Table D-5.
Note: For LED locations and functions, see Appendix E, “LED Indicators and Switches.” For cabling
configurations, see Chapter 8, “Server Cabling.”
- Setup and Installation Guide 1
- First Edition (May 2001) 1
- Part Number 203510-001 1
- Compaq Computer Corporation 1
- Contents 3
- Chapter 3 4
- Chapter 4 5
- Chapter 5 5
- Chapter 6 6
- Chapter 8 6
- Chapter 10 7
- Appendix A 8
- Appendix B 8
- Appendix C 8
- Appendix D 8
- Appendix E 9
- Appendix F 9
- Appendix G 9
- About This Guide 10
- Symbols on Equipment 11
- Symbols in Text 11
- Rack Stability 12
- Getting Help 12
- Compaq Website 13
- Compaq Authorized Reseller 13
- Server Features 14
- Server Features 1-3 16
- Standard Features 17
- Expansion Slots 18
- Integrated SCSI Controller 18
- Standard Interfaces 20
- Storage Media 20
- System Health Monitoring 22
- Warranties 23
- Pre-Failure Warranty 24
- Integrated Features 25
- Software Tools and Utilities 25
- Security Features 27
- Diagnostic Tools 28
- Chapter 2 29
- Optimum Environment 30
- Power Requirements 32
- Temperature Requirements 33
- Rack Planning Resources 34
- Rack Warnings and Cautions 35
- Server Warnings and Cautions 36
- Rack Server Shipping Contents 37
- Table 2-1 38
- Rack Mounting Hardware 38
- Optional Installation Service 39
- Installing Hardware Options 41
- Tower and Rack Servers 42
- Opening the Media Door 44
- Locating Serial Numbers 45
- Locating the Torx T-15 Tool 46
- Preparing the Server 46
- Front Panel Components 47
- Table 3-4 48
- Rear Panel Components 49
- Table 3-6 50
- System Board Components 51
- Powering Down the Server 52
- Table 3-8 53
- Removing the Access Panel 55
- Processors and PPMs 59
- Table 3-9 60
- Installing a PPM 63
- Identifying DIMM Slots 65
- Table 3-10 65
- DIMM Slot Identification 65
- DIMM Installation Guidelines 66
- Table 3-11 67
- DIMM Part Numbers 67
- Installing DIMMs 67
- Removable Media Devices 73
- 11. Power up the server 77
- Redundant Hot-Plug Fans 80
- Item Description 81
- Redundant I/O Fan 6 81
- Redundant CPU Fan 2 81
- Redundant CPU Fan 4 81
- Installing Hot-Plug Fans 83
- Replacing Hot-Plug Fans 85
- Table 3-13 86
- Hot-Plug Power Supply Bays 86
- PCI Expansion Boards 89
- Installing the Rack Server 94
- Measuring with the Template 96
- Installing Server Rails 99
- Table 4-1 107
- Rear Panel Connectors 107
- Management Arm 108
- Powering Up the Server 110
- Table 4-2 111
- 6. Restart the server 112
- Registering Your Server 113
- Routine Maintenance 113
- Rack Options 115
- Installing the Tower Server 116
- Connecting the Power Cord and 118
- Peripheral Devices 118
- Table 5-1 119
- Table 5-2 121
- Smart Array 5i Controller 125
- Preparing for Installation 126
- Removing PCI Expansion Boards 127
- Removing the Center Wall 129
- Completing the Installation 136
- Installing the Center Wall 137
- Chapter 7 141
- Introduction 141
- Features 142
- Installation 148
- Table 7-1 149
- Remote Management Connectors 149
- Table 7-2 151
- Configuration and Operation 153
- Server Cabling 154
- Hot-Plug SCSI Hard Drives 155
- Diskette Drive 156
- IDE CD-ROM Drive 157
- Internal Tape Drives 158
- Hot-Plug Fans 162
- Hot-Plug Power Supplies 162
- Power Button/LED Assembly 163
- PCI Hot Plug Backplane 163
- SCSI Cabling Guidelines 163
- SCSI Cables and Connectors 165
- External SCSI Hard Drives 166
- External Storage Devices 166
- External USB Devices 167
- Rack Cabling Guidelines 168
- Chapter 9 170
- ROM-Based Setup Utility 171
- System Options 172
- IPL Device Boot Order 173
- PCI Devices 173
- Boot Controller Order 173
- Date and Time 173
- Server Passwords 173
- Automatic Server Recovery 174
- Server Asset Tags 174
- Advanced Options 174
- Utility Language 175
- Table 9-1 176
- RBSU Default Settings 176
- Redundant ROM Support 178
- ROMPaq Utility 179
- Remote ROM Flash Utility 179
- ROM Legacy USB Support 180
- SmartStart for Servers CD 180
- SmartStart Diskette Builder 181
- SmartStart Scripting Toolkit 182
- Compaq Insight Manager XE 183
- Compaq Diagnostics Utility 184
- Automatic Server Recovery-2 184
- Integrated Management Log 184
- Viewing the Log 185
- Viewing the Event List 186
- Printing the Event List 186
- Compaq Survey Utility 186
- PCI Hot Plug Technology 188
- PCI Hot Plug Capability 190
- PCI Hot Plug Utility 190
- PCI Hot Plug Slot Features 190
- PCI Hot Plug Button 190
- PCI Expansion Slot LEDs 191
- Table 10-2 192
- External PCI Hot Plug LEDs 192
- Table 10-3 193
- PCI Hot Plug Expansion Slots 195
- PCI Hot Plug Utilities 202
- PCI Hot Plug Actions 203
- Connecting to a Remote Server 204
- Replacing an Expansion Board 204
- Navigating the NCMCON Menus 205
- Removing an Expansion Board 206
- Adding an Expansion Board 207
- Regulatory Compliance Notices 209
- Class A Equipment 210
- Class B Equipment 210
- Modifications 211
- European Union Notice 212
- Japanese Notice 213
- Taiwanese Notice 213
- Laser Devices 213
- Laser Safety Warnings 214
- Laser Product Label 214
- Battery Replacement Notice 215
- Power Cords 216
- Mouse Compliance Statement 216
- Electrostatic Discharge 217
- Grounding Methods 218
- Server Error Messages 219
- Table C-1 220
- POST Error Messages 220
- Server Error Messages C-3 221
- Troubleshooting 222
- Diagnostic Steps 226
- Figure D-1. Diagnostic steps 227
- Table D-2 228
- Table D-3 229
- Table D-4 230
- Table D-5 231
- Table D-6 232
- Problems After Initial Boot 233
- ROMPaq Disaster Recovery 235
- Information Resources 235
- LED Indicators and Switches 236
- Front Panel LEDs 237
- Hot-Plug SCSI Hard Drive LEDs 238
- Table E-2 239
- Table E-3 240
- PCI Hot Plug LEDs 242
- RJ-45 Connector LEDs 243
- Hot-Plug Power Supply LEDs 245
- Hot-Plug Fan LEDs 246
- System Board LEDs 246
- Table E-7 247
- Combinations 248
- Table E-8 249
- System Board Switches 250
- System Maintenance Switch 251
- System Identification Switch 252
- Non-Maskable Interrupt Switch 252
- System Configuration Settings 253
- ROMPaq Disaster Recovery Mode 254
- Server Specifications 255
- Tower Server 256
- Rack Server 257
- System Battery 258
- Figure G-1. System battery 259
- 5. Insert the new battery 260
- By Devin 261
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