7 Chapter 2
firmware upgrade is in process. Click on the Start button. The upgrade process
will begin.
d) After the terminal Firmware upgrade is completed, the terminal will reboot,
displaying a WYSE Splashscreen.
8) The terminal is ready for use.
9) Shutdown the terminal and install the Microsoft Certificate of Authenticity, COA, and
Wyse serial label as shown in Figure 1-2 below. Labels in the kit are similar to those
in the figure.
Note: Failure to install the labels may cause delays in service and support. This
serial number must be given to the Customer Support Technician to validate
entitlement to support and service from Wyse.
For T20 with 16MB or greater of onboard flash and Compaq/HP CE.Net
installed follow these steps.
1) Configure a Microsoft IIS/FTP server for file storage.
2) Create a Directory under FTP root (/) e.g.: HP2WyseCENet
3) Install any smart media flash upgrade kits, 32MB at this time. Follow instructions
that came with the kit.
4) Install any memory upgrade kits.
5) Plug in the power supply, keyboard, mouse, monitor, and network cable.
Warning
DO NOT INTERRUPT any of these processes by depressing the power button or
removing the power cable or the terminal’s firmware will be corrupted causing the
terminal to become inoperable.
6) Install the HP Conversion Utility
a) Copy the two files, hpwyconvertaddonn.bin and params.ini, from the, HP
Conversion Utility, directory on the CD and place in the directory created in Step
2.
b) From the Compaq Connection Manager Screen double click on the Control Panel
button.
c) From the Compaq Control Panel double click the Upgrade icon. Select USE
LOCAL FTP INFORMATION; enter IP of the FTP server in the field SERVER
NAME and in the field SERVER DIRECTORY; the directory name of where the
files reside.
d) Click on the Upgrade button. After the T20 contacts the IIS/FTP server, a
Firmware Upgrade Warning box will appear on the terminal indicating that a
firmware upgrade is in process. Click on the Start button.
c) The utility will load and the terminal will reboot.
Warning
Select the image from the correct directory on the CD. The image must match
the unit model number and the image size must match the total flash size.
Selecting the wrong size image may cause firmware corruption and render the
unit inoperable.
7) Install the CE.Net image.
a) Copy the image from the T20 directory on the CD and place in the directory
created in Step 2.
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