Hp 9000 rp5400 Servers Manual de usuario Pagina 75
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- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Table 6-1 Problem Symptoms and Repair Actions (continued)
Potential FRUsTroubleshooting StepsNormal Functioning
Indicators
Problem
Indicators
Problem or
Symptom
• Core I/O
• Processors
• Processor Support
Modules
• Memory
• System Board
• Console
1. Check for red LED on
GSP. If lit red, the
problem is with the GSP.
2. Check that the console is
properly connected and
can communicate with the
Service Processor (CTRL
B should get you the SP
login prompt).
3. Check Service Processor
Error logs. Look for
entries related to:
• Processors
• Processor Support
Modules (known as
low voltage DC
supplies in chassis
codes. Also known as
power pods).
• Memory
4. Reduce to minimum
configuration and
troubleshoot from there.
• Flashing RUN LED.
• Forward progress
chassis codes.
• BCH Main Menu
prompt.
Front Panel RUN
LED is not
FLASHING.
There is no
forward progress
chassis codes at
the console.
There is no BCH
Main Menu
prompt at the
console.
No BCH Main
Menu prompt.
• Disk Drive
• Disk Media
Backplane
• LAN/SCSI Board
• I/O Backplane
1. Use BCH commands to
verify I/O and presence of
valid LIF devices.
2. Use BCH
"Warn"command to
determine if Boot is
disabled.
3. Check for IODC
tombstones.
4. Check SP chassis error
logs.
• Console messages
and prompt
indicating you are
at ISL.
Console
messages
indicating
problems
booting from the
primary or
alternate boot
path.
Can't boot to ISL.
• Processor
• Disk Drive
• Disk Media
backplane
• LAN/SCSI
• Corrupt HP-UX
1. Check SP chassis error
logs.
2. Run ODE diagnostics.
• HP-UX boot
messages.
• HP-UX prompt.
• RUN LED on
SOLID.
HP-UX boot
error messages.
RUN LED
BLINKING.
Can't boot HP-UX.
Chassis Code to FRU Decode
This is a guide to identify failing FRUs from System Alerts and Error Chassis Logs. The guide
includes the following information:
• Cross-Referencing Chassis Log Errors to rp54xx FRUs
• Interpreting System Alerts
• Interpreting Service Processor Error Chassis Logs
There is a detailed interpretation of Chassis Logs and System Alerts in the Interpreting Chassis
Logs in Detail guide.
Chassis Code to FRU Decode 75
- User Guide 1
- Table of Contents 3
- 4 Table of Contents 4
- Table of Contents 5 5
- 6 Table of Contents 6
- Table of Contents 7 7
- List of Figures 8
- List of Tables 9
- List of Examples 10
- What's New? 11
- Printing History 11
- 1 Server Overview 13
- Unpacking the server 17
- Install Deskside Server 19
- A5575AE-Series HP Cabinet 25
- Identifying Static Rail Kit 26
- Installing Stationary Rails 26
- Additional Components 29
- Installing Memory 29
- Installing rp5470 DIMMs 31
- Installing a PCI Card 36
- Installing Graphics 38
- Installing Graphics 39 39
- Installing Graphics 41 41
- Graphics Troubleshooting 42
- Installing Disk Drives 43
- 4 Cable Connections 45
- Revision B GSP 46
- GSP RS-232 48
- GSP Features 48
- Revision A GSP 48
- Configure System Consoles 49
- GSP Cables 50
- Configure RS-232 Console 50
- Configure System Consoles 51 51
- 52 Cable Connections 52
- Configure Remote Console 53
- Configure the LAN Console 53
- 54 Cable Connections 54
- Configure the Web Console 55
- 56 Cable Connections 56
- Configure System Consoles 57 57
- 58 Cable Connections 58
- GSP Configurable Parameters 60
- Removing Users 61
- GSP> dc 62
- Initial Power-up 64
- 66 Cable Connections 66
- 5 Utilities 67
- Configuring the GSP LAN Port 69
- Adding Users 69
- 6 Troubleshooting 73
- Chassis Code to FRU Decode 75
- Power Supply Failure Example 77
- Processor Failure Example 77
- Interpreting System Alerts 78
- Sample System Alert 79
- Accessing Error Chassis Logs 80
- Chassis Code to FRU Decode 81 81
- 82 Troubleshooting 82
- 84 Troubleshooting 84
- 86 Troubleshooting 86
- 88 Troubleshooting 88
- PCI I/O LED States 89
- 90 Troubleshooting 90
- Expansion I/O LED States 91
- 92 Troubleshooting 92
- GSP LED States 93
- 94 Troubleshooting 94
- LAN/SCSI LED States 95
- 96 Troubleshooting 96
- Cardcage Fan 97
- Core I/O 97
- HotSwap Chassis Fan 97
- Disk Drive 97
- Display Board 98
- Front Bezel 98
- Memory DIMM 98
- PCI I/O Card 98
- Power Supply 99
- HotSwap Power Converter Fan 99
- Platform Monitor 99
- Processor Support Module 99
- Top Cover Removal 102
- Top Cover Replacement 103
- Side Cover Removal 104
- Side Cover Replacement 104
- Core I/O Removal 108
- Core I/O Replacement 108
- HotPlug Disk Drive Removal 110
- HotSwap Software Procedure 111
- HotPlug Hardware Procedure 113
- Hardware HotPlug Procedure 114
- HotSwap Chassis Fan Removal 118
- HotSwap Card Cage Fan Removal 119
- HotSwap Power Supply Removal 120
- Memory DIMM Removal 123
- Memory DIMM Replacement 124
- Display Board Removal 125
- Display Board Replacement 126
- Platform Monitor Removal 127
- Platform Monitor Replacement 128
- PCI I/O Card Removal 129
- PCI I/O Card Replacement 130
- A Parts and Accessories 133
- Table A-2 Non-Exchange CRUs 135
- B System Specifications 137
- Electrical 138
- Power Protection 139
- Modular PDUs 139
- LAN and Telephone 140
- Acoustic Safety Standards 140
- Altitude Operation Standards 141
- Electrical Factors 143
- Power Consumption 144
- Power Quality 144
- Distribution Hardware 145
- Grounding Systems 145
- Wiring Connections 147
- Environmental Elements 148
- Air Conditioning System Types 149
- Humidity Level 150
- Dust and Pollution Control 150
- Environmental Elements 151 151
- Facility Characteristics 152
- Raised Floor Loading 153
- Floor Loading Terms 153
- Average Floor Loading 153
- Typical Raised Floor Site 153
- Space Requirements 154
- Typical Installation Schedule 155
- Site Inspection 155
- Delivery Survey 157
- Delivery Survey 159 159
- 162 Index 162
- Wiring Connections, 147 163
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