Hp 9000 rp5400 Servers Manual de usuario Pagina 73
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6 Troubleshooting
Determine Current System State
To determine the current system state of an rp54xx server, first note the state of all LED indicators
on the front panel. Processing this information using the decoders provided can greatly reduce
the amount of time required to repair a suspected system fault.
The following procedure lists the tools available to aid you in determining the current system
state.
1. Determine if you can get a system prompt and if so, what kind of prompt.
Screen PromptSoftware System
Main Menu: Enter command or menu>
Boot Console Handler (BCH)
GSP>
Guardian Service Processor (GSP)
ISL>
Initial System Loader (ISL)
Prompt varies depending on UNIX stateHP UNIX (HP-UX)
2. Decode the Run/Attention/Fault LED States.
3. Decode the PCI I/O LED States.
4. Decode the Fan, Power Supply, and Disk LED States.
5. Decode the GSP LED States.
6. Decode the LAN/SCSI LED States.
Troubleshooting and FRU identification
Once you have determined the current system state, you must troubleshoot the system to
determine what the problem symptoms are and what repair actions to take.
Problem Symptoms and Repair Actions
Use this guide to assist you in repairing the system by matching the problem symptom with the
appropriate troubleshooting step.
Determine Current System State 73
- User Guide 1
- Table of Contents 3
- 4 Table of Contents 4
- Table of Contents 5 5
- 6 Table of Contents 6
- Table of Contents 7 7
- List of Figures 8
- List of Tables 9
- List of Examples 10
- What's New? 11
- Printing History 11
- 1 Server Overview 13
- Unpacking the server 17
- Install Deskside Server 19
- A5575AE-Series HP Cabinet 25
- Identifying Static Rail Kit 26
- Installing Stationary Rails 26
- Additional Components 29
- Installing Memory 29
- Installing rp5470 DIMMs 31
- Installing a PCI Card 36
- Installing Graphics 38
- Installing Graphics 39 39
- Installing Graphics 41 41
- Graphics Troubleshooting 42
- Installing Disk Drives 43
- 4 Cable Connections 45
- Revision B GSP 46
- GSP RS-232 48
- GSP Features 48
- Revision A GSP 48
- Configure System Consoles 49
- GSP Cables 50
- Configure RS-232 Console 50
- Configure System Consoles 51 51
- 52 Cable Connections 52
- Configure Remote Console 53
- Configure the LAN Console 53
- 54 Cable Connections 54
- Configure the Web Console 55
- 56 Cable Connections 56
- Configure System Consoles 57 57
- 58 Cable Connections 58
- GSP Configurable Parameters 60
- Removing Users 61
- GSP> dc 62
- Initial Power-up 64
- 66 Cable Connections 66
- 5 Utilities 67
- Configuring the GSP LAN Port 69
- Adding Users 69
- 6 Troubleshooting 73
- Chassis Code to FRU Decode 75
- Power Supply Failure Example 77
- Processor Failure Example 77
- Interpreting System Alerts 78
- Sample System Alert 79
- Accessing Error Chassis Logs 80
- Chassis Code to FRU Decode 81 81
- 82 Troubleshooting 82
- 84 Troubleshooting 84
- 86 Troubleshooting 86
- 88 Troubleshooting 88
- PCI I/O LED States 89
- 90 Troubleshooting 90
- Expansion I/O LED States 91
- 92 Troubleshooting 92
- GSP LED States 93
- 94 Troubleshooting 94
- LAN/SCSI LED States 95
- 96 Troubleshooting 96
- Cardcage Fan 97
- Core I/O 97
- HotSwap Chassis Fan 97
- Disk Drive 97
- Display Board 98
- Front Bezel 98
- Memory DIMM 98
- PCI I/O Card 98
- Power Supply 99
- HotSwap Power Converter Fan 99
- Platform Monitor 99
- Processor Support Module 99
- Top Cover Removal 102
- Top Cover Replacement 103
- Side Cover Removal 104
- Side Cover Replacement 104
- Core I/O Removal 108
- Core I/O Replacement 108
- HotPlug Disk Drive Removal 110
- HotSwap Software Procedure 111
- HotPlug Hardware Procedure 113
- Hardware HotPlug Procedure 114
- HotSwap Chassis Fan Removal 118
- HotSwap Card Cage Fan Removal 119
- HotSwap Power Supply Removal 120
- Memory DIMM Removal 123
- Memory DIMM Replacement 124
- Display Board Removal 125
- Display Board Replacement 126
- Platform Monitor Removal 127
- Platform Monitor Replacement 128
- PCI I/O Card Removal 129
- PCI I/O Card Replacement 130
- A Parts and Accessories 133
- Table A-2 Non-Exchange CRUs 135
- B System Specifications 137
- Electrical 138
- Power Protection 139
- Modular PDUs 139
- LAN and Telephone 140
- Acoustic Safety Standards 140
- Altitude Operation Standards 141
- Electrical Factors 143
- Power Consumption 144
- Power Quality 144
- Distribution Hardware 145
- Grounding Systems 145
- Wiring Connections 147
- Environmental Elements 148
- Air Conditioning System Types 149
- Humidity Level 150
- Dust and Pollution Control 150
- Environmental Elements 151 151
- Facility Characteristics 152
- Raised Floor Loading 153
- Floor Loading Terms 153
- Average Floor Loading 153
- Typical Raised Floor Site 153
- Space Requirements 154
- Typical Installation Schedule 155
- Site Inspection 155
- Delivery Survey 157
- Delivery Survey 159 159
- 162 Index 162
- Wiring Connections, 147 163
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