HP ProLiant SL390s G7 2U Half-width Server User Guide Abstract This document identifies the components and details the usage of the HP ProLiant SL39
Component identification 10 System board components Item Designator Description 1 J1 CPU 1 DIMM slot 6A 2 J2 CPU 1 DIMM slot 5D 3 J4 CPU 1 DI
Component identification 11 Item Designator Description 22 J17 CPU2 DIMM slot 1F 23 XU1 CPU 1 socket 24 U24 U5 U4 U30 U27 CPU1 VRD 25 J36 Power
Component identification 12 When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system conf
Component identification 13 Item Description 2 SAS/SATA hard drive 2 3 SAS/SATA hard drive 3 4 SAS/SATA hard drive 4 The following figure illust
Component identification 14 Battery pack LEDs Item Color Description 1 Green System Power LED. This LED is on when the system is powered up
Component identification 15 LED3 pattern LED4 pattern Interpretation Off Flashing (1 Hz) The battery pack is below the minimum charge level and i
Component identification 16 Two GPU installation Item Description Slot number 1 GPU 1 3 2 GPU 2 4 3 Low-profile expansion board slot 1 One G
Component identification 17 System fans The server has eight system fans located on the rear panel of the chassis. The following figure identifies t
Operations 18 Operations Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remov
Operations 19 5. Remove the server from chassis. 6. Repeat the previous steps to remove the right server from the chassis.
© Copyright 2010, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Setup 20 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 21 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid
Setup 22 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede
Setup 23 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend
Setup 24 2. Rotate the tray handle to lock. 3. Connect peripheral devices to the server. NOTE: This figure illustrates the left and right sy
Setup 25 Item Description 12 NIC 2 network port 13 Serial port (RJ45 style) 14 VGA port 15 USB connectors 16 NIC 2 network port 17 Serial port (RJ4
Setup 26 To configure these utilities manually: • Press the F8 key when prompted during the array controller initialization to configure the array
Hardware options installation 27 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 28 4. Install drives on the quick release carriers to the system tray. 5. Install drive into the front of the system
Hardware options installation 29 3. Disconnect all peripheral cables from the server. 4. Remove the server from the chassis ("Removing the ser
Contents 3 Contents Component identification ...
Hardware options installation 30 CAUTION: To prevent possible server overheating, always populate processor socket 2 with a processor and a heatsi
Hardware options installation 31 5. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle
Hardware options installation 32 6. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BO
Hardware options installation 33 7. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
Hardware options installation 34 9. Remove the heatsink protective cover. CAUTION: Heatsink screws should be tightened and loosened in alternat
Hardware options installation 35 DIMMs Memory configurations The server has 12 DIMM slots that support up to 96 GB maximum system memory. If you add
Hardware options installation 36 3. Remove the server from the chassis ("Removing the server from the chassis" on page 18). 4. Open the D
Hardware options installation 37 4. Remove the PCI riser cage. 5. Remove the expansion slot cover.
Hardware options installation 38 6. Install a low-profile expansion board. 7. Install the PCI riser cage. 8. Connect all necessary internal cabli
Cabling 39 Cabling SAS or SATA power cabling options For server-specific SAS or SATA power cabling installation instructions, see the installation s
Contents 4 SAS or SATA power cabling options ...
Configuration and utilities 40 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 41 refer to the SmartStart Scripting Toolkit User Guide on the HP website (http://h18004.www1.hp.com/products/servers/ma
Configuration and utilities 42 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the
Configuration and utilities 43 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuratio
Configuration and utilities 44 Solution while providing optimization for deployment of HP ProLiant servers using HP ProLiant Integration Module. HP
Configuration and utilities 45 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.
Configuration and utilities 46 • Easy node and identification through UID indicators • Support of logging through standard syslog servers For addi
Configuration and utilities 47 External USB functionality HP provides external USB support to enable local connection of USB devices for server admi
Configuration and utilities 48 o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within the iLO 3 user interface • From withi
Configuration and utilities 49 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required
Contents 5 Ukraine RoHS material content declaration ...
Troubleshooting 50 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 51 Important safety information Before servicing this product, read the Important Safety Information document provided with the s
Troubleshooting 52 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Troubleshooting 53 Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utiliti
Troubleshooting 54 Before removing the components, be sure to determine the minimum configuration for each component and follow all guidelines in th
Troubleshooting 55 Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this s
Troubleshooting 56 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure
Troubleshooting 57 Item See 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http:
Troubleshooting 58 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 59 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the serv
Component identification 6 Component identification Front panel components NOTE: This figure illustrates the left and right system trays.
Troubleshooting 60 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 61 Item See 1 Server blade power-on problems flowchart (on page 58) 2 "POST error messages and beep codes (on page 66)&quo
Troubleshooting 62 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iL
Troubleshooting 63 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-B
Troubleshooting 64 * See the server blade OS boot problems flowchart (on page 62) Server fault indications flowchart Symptoms: • Server boots, bu
Troubleshooting 65 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 66 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Troubleshooting 67 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re
System battery 68 System battery If the server no longer automatically displays the correct date and time, you might have to replace the battery tha
Regulatory information 69 Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety
Component identification 7 Front panel LEDs and buttons Item Description Status 1 Health LED Green—Normal Flashing amber—System degraded Flashi
Electrostatic discharge 70 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 71 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship
Support and other resources 72 Support and other resources Before you contact HP Be sure to have the following information available before you call
Support and other resources 73 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship
Support and other resources 74 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'in
Support and other resources 75 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
Support and other resources 76 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes
Support and other resources 77 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pel
Support and other resources 78
Support and other resources 79
Component identification 8 Item Description Status Off—No connection exists. 12 SFP+/10 GigE activity LED Flashing green—Activity exists. Off—No
Acronyms and abbreviations 80 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC ba
Acronyms and abbreviations 81 KVM keyboard, video, and mouse LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Optio
Acronyms and abbreviations 82 RDIMM registered dual in-line memory module RDP Rapid Deployment Pack RoHS Restriction of Hazardous Substances RPS
Acronyms and abbreviations 83 USB universal serial bus VCA Version Control Agent VRD Voltage Regulator Down
Documentation feedback 84 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat
Index 85 A ACU (Array Configuration Utility) 42 additional information 50 airflow requirements 20, 21 Altiris Deployment Solution 43 Array C
Index 86 I iLO (Integrated Lights-Out) 45 IML (Integrated Management Log) 47 Important Safety Information document 50 Insight Diagnostics 47
Index 87 status lights, battery pack 14 support 48, 72 support packs 40 supported operating systems 49 switches 11 symbols on equipment
Component identification 9 Rear panel LEDs and buttons Item Description Status 1 Fan 8 power LED Off—Normal Amber—Fan has failed. 2 Fan 7 power
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