HP ProDesk 600 G3 Base Model Small Form Factor PC Manual de usuario Pagina 105
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Table 6-2 Solving Network Problems (continued)
Diagnostics passes, but the computer does not communicate with the network.
Cause Solution
To access Control Panel in Windows 7, click Start, and then select
Control Panel.
To access Control Panel in Windows 10, type control panel in
the taskbar search box, and then select Control Panel from the
list of applications.
Network controller stopped working when an expansion board was added to the computer.
Cause Solution
The network controller requires drivers. Verify that the drivers were not accidentally deleted when the
drivers for a new expansion board were installed.
Network controller stops working without apparent cause.
Cause Solution
The les containing the network drivers are corrupted. Reinstall the network drivers using the Recovery Disc Set in
Windows 7.
If necessary, download the softpaq from the web (from a dierent
computer).
The cable is not securely connected. Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely attached
to the correct device.
The network controller is defective. Contact an authorized service provider.
New network card will not boot.
Cause Solution
New network card may be defective or may not meet industry-
standard specications.
Install a working, industry-standard NIC, or change the boot
sequence to boot from another source.
Cannot connect to network server when attempting Remote System Installation.
Cause Solution
The network controller is not congured properly. Verify Network Connectivity, that a DHCP Server is present, and
that the Remote System Installation Server contains the NIC
drivers for your NIC.
Solving Network Problems 97
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- Serial number location 12
- 2 Illustrated parts catalog 13
- Misc parts 15
- Cables and adapters 17
- Mass storage devices 18
- Cards, boards, modules 19
- Generating static 21
- Grounding the work area 22
- Operating guidelines 23
- Routine care 23
- Cleaning the keyboard 24
- Cleaning the monitor 24
- Cleaning the mouse 24
- Service considerations 25
- SATA hard drives 26
- SATA hard drive cables 27
- SMART ATA drives 27
- Cable management 27
- Small Form Factor 28
- Access panel 29
- Front bezel 30
- Bezel blank 31
- Drive cage 33
- Description 34
- 16-GB, PC4-2400 34
- 8-GB, PC4-2400 34
- 4-GB, PC4-2400 34
- 2-GB, PC4-2400 34
- Populating DIMM sockets 35
- Installing memory modules 36
- Expansion card 37
- System board connections 41
- Drive positions 43
- Fan duct 52
- Fan sink 53
- Processor 54
- M.2 WLAN module 56
- Power supply 57
- Drive power cable 59
- Speaker 53 61
- Serial port assembly 62
- Option port 63
- System board 64
- System board callouts 66
- Antennas 67
- Antennas 61 69
- Desktop to tower orientation 70
- Computer Setup–Main 73
- Computer Setup—Security 75
- Computer Setup—Advanced 77
- Computer Setup—UEFI Drivers 81
- Safety and comfort 83
- Helpful hints 84
- Solving general problems 85
- Solving general problems 79 87
- Solving power problems 89
- Solving hard drive problems 90
- Solving display problems 93
- Solving display problems 87 95
- Solving audio problems 97
- Solving printer problems 99
- Solving Network Problems 103
- Solving Network Problems 97 105
- Solving memory problems 106
- Solving software problems 113
- Resetting the password jumper 121
- Using Windows tools 127
- Restore and recovery 128
- Guidelines 132
- Backing up your information 132
- Performing a system recovery 133
- A Battery replacement 136
- Nonvolatile memory usage 141
- Questions and answers 143
- C Power cord set requirements 145
- Country-specic requirements 146
- D Specications 147
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