Hp ProLiant DL360 G6 Server Manual de usuario Pagina 97
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Troubleshooting 97
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item See
1
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
2
"POST problems flowchart (on page 95)"
3
•
"Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 84)"
•
Controller documentation
4
"HP Insight Diagnostics (on page 80)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 84)"
5
•
"CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 84)"
•
Controller documentation
•
"Loose connections (on page 88)"
6
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 84)"
7
•
"Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 84)"
•
"HP contact information (on page 113)"
8
"Breaking the server down to the minimum hardware configuration (on
page 87)" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources (on page 84)"
9
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 84)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
10
"General diagnosis flowchart (on page 90)"
- HP ProLiant DL360 G6 Server 1
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Rear panel components 9
- Rear panel LEDs and buttons 10
- System board components 11
- DIMM slots 12
- System maintenance switch 12
- NMI jumper 13
- SAS and SATA device numbers 15
- SAS and SATA hard drive LEDs 16
- Fan modules 17
- T-10/T-15 Torx screwdriver 18
- Operations 19
- Remove the access panel 21
- Install the access panel 21
- Remove the BBWC battery pack 21
- Remove the air baffle 22
- Install the air baffle 22
- Operations 25 25
- Rack planning resources 26
- Optimum environment 26
- Temperature requirements 27
- Rack warnings 28
- Installing hardware options 29
- Setup 31 31
- Registering the server 32
- Introduction 33
- 8. Install the fan module 34
- Memory options 38
- DIMM identification 40
- Memory configurations 40
- Installing a DIMM 44
- Removing hard drive blanks 46
- Installing a SAS hard drive 47
- Hard drive blackplane option 51
- Remove all fan modules 53
- Controller options 55
- Installing the cache module 56
- Expansion board options 58
- Cabling 69
- BBWC battery pack cabling 70
- Cabling 71 71
- PCI power cabling 72
- Configuration tools 73
- Using RBSU 74
- Auto-configuration process 74
- Boot options 75
- BIOS Serial Console 75
- Configuring AMP modes 75
- Array Configuration Utility 76
- Management tools 78
- Erase Utility 79
- Redundant ROM support 79
- USB support 79
- Diagnostic tools 80
- Integrated Management Log 81
- Keeping the system current 82
- Care Pack 83
- Troubleshooting 84
- Symbols on equipment 85
- Warnings and cautions 85
- Symptom information 86
- Loose connections 88
- Troubleshooting flowcharts 89
- Service notifications 89
- Server health LEDs 89
- General diagnosis flowchart 90
- Symptoms: 92
- Troubleshooting 94 94
- POST problems flowchart 95
- OS boot problems flowchart 97
- Troubleshooting 98 98
- • Redundancy failure 99
- (http://www.hp.com/support) 100
- Troubleshooting 101 101
- System battery 102
- FCC rating label 103
- Class A equipment 103
- Class B equipment 103
- Modifications 104
- • EMC Directive 2004/108/EC 105
- Japanese notice 106
- BSMI notice 106
- Korean notice 106
- Chinese notice 107
- Laser compliance 107
- Battery replacement notice 107
- Electrostatic discharge 109
- Specifications 110
- Technical support 113
- Technical support 114 114
- Customer Self Repair 115
- Technical support 116 116
- Reparo feito pelo cliente 117
- Technical support 118 118
- Technical support 119 119
- Technical support 120 120
- Acronyms and abbreviations 121
- Index 124 124
- Index 125 125
- Index 126 126
- Index 127 127
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