Hp ProLiant DL385 G7 Server Manual de usuario Pagina 81
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Troubleshooting 81
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item Refer to
1
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart
)
2 "POST problems flowchart (on page 79)"
3
•
"Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
•
Controller documentation
4
"HP Insight Diagnostics (on page 65)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support
)
5
•
"CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
•
Controller documentation
•
"Loose connections (on page 72)"
6
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support
)
7
•
"Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
•
"HP contact information (on page 97)"
8
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
•
Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
9 "General diagnosis flowchart (on page 74)"
- HP ProLiant DL385 G7 Server 1
- User Guide 1
- Intended audience 2
- Contents 3
- Component identification 7
- Systems Insight Display LEDs 8
- Rear panel components 10
- Rear panel LEDs and buttons 11
- System board components 12
- System board switches 13
- NMI functionality 14
- Hard drive numbering 15
- SAS and SATA hard drive LEDs 16
- PCI riser cage LEDs 17
- Battery pack LEDs 18
- FBWC module LEDs 20
- Hot-plug fans 20
- Component identification 21 21
- Operations 22
- Remove the access panel 23
- Install the access panel 24
- Remove the PCI riser cage 25
- Install the PCI riser cage 26
- Remove the air baffle 28
- Hot-plug fan operation 29
- Operations 30 30
- Rack planning resources 31
- Optimum environment 32
- Temperature requirements 33
- Power requirements 33
- Rack warnings 34
- Installing hardware options 34
- Registering the server 37
- Introduction 38
- Processor option 38
- Install the heatsink 43
- Install the air baffle 43
- Memory configurations 47
- Population order 48
- Population rules 48
- Population guidelines 49
- Memory bus speed 49
- Installing DIMMs 50
- Expansion board options 53
- PCI riser board option 56
- Cabling 57
- FBWC battery cabling 58
- BBWC battery cabling 58
- Configuration and utilities 59
- SmartStart Scripting Toolkit 59
- Using RBSU 60
- Auto-configuration process 60
- Boot options 61
- BIOS Serial Console 61
- Management tools 63
- Safety and security benefits 64
- Diagnostic tools 65
- Keeping the system current 66
- Version control 67
- ProLiant Support Packs 67
- Firmware 67
- HP Smart Update Manager 68
- Care Pack 68
- Troubleshooting 69
- Symbols on equipment 70
- Warnings and cautions 70
- Symptom information 71
- Loose connections 72
- Service notifications 73
- Troubleshooting flowcharts 73
- General diagnosis flowchart 74
- Symptoms: 76
- Troubleshooting 78 78
- POST problems flowchart 79
- OS boot problems flowchart 80
- • Redundancy failure 83
- Troubleshooting 84 84
- Battery replacement 85
- FCC rating label 86
- Class A equipment 86
- Class B equipment 86
- Modifications 87
- • EMC Directive 2004/108/EC 88
- Japanese notice 89
- BSMI notice 89
- Battery replacement notice 90
- Korean notice 90
- Chinese notice 90
- Laser compliance 90
- Electrostatic discharge 92
- Specifications 93
- Power supply specifications 94
- Technical support 97
- Technical support 98 98
- Technical support 100 100
- Customer Self Repair 101
- Reparo feito pelo cliente 101
- Technical support 102 102
- Technical support 103 103
- Technical support 104 104
- Acronyms and abbreviations 105
- Index 108 108
- Index 109 109
- Index 110 110
- Index 111 111
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