Hp ProLiant ML310 G2 Server Manual de usuario Pagina 88
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88 HP ProLiant ML310 Generation 2 Server User Guide
General Diagnosis Flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.
Item Refer to
1 "Symptom Information (on page 84)"
2 "Loose Connections (on page 85)"
3 "Service Notifications (on page 85)"
4 Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
5 Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
6 • Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
• "Hardware Problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or
on the HP website (http://www.hp.com/support
).
7 • "Server Information You Need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or
on the HP website (http://www.hp.com/support
).
• "Operating System Information You Need" in the HP
ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support).
8 "Contacting HP Technical Support or an Authorized Reseller" in
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support
).
- User Guide 1
- Audience Assumptions 2
- Contents 3
- Front Panel Components 7
- Front Panel LEDs and Buttons 8
- Rear Panel Components 9
- Rear Panel LEDs and Buttons 10
- System Board Components 11
- System Board LEDs 13
- SCSI IDs 16
- Identifying Fans 19
- Server Operations 21
- Unlocking the Tower Bezel 22
- Removing the Access Panel 22
- Server Operations 23 23
- Server Setup 25
- Rack Planning Resources 26
- Optimum Environment 27
- Temperature Requirements 28
- Power Requirements 29
- Rack Warnings and Cautions 30
- Server Setup 31 31
- Installing Hardware Options 33
- Setting up a Tower Server 33
- Server Setup 35 35
- Registering the Server 36
- Introduction 37
- Processor and Heatsink 38
- Memory Options 41
- Installing DIMMs 42
- Hard Drive Options 43
- Non-Hot-Plug SATA Hard Drive 44
- 6. Remove the hard drive 45
- To replace the component: 45
- Non-Hot-Plug SCSI Hard Drive 46
- SAS Controller 50
- Removing the CD-ROM Drive 51
- DVD-ROM Drive 52
- Optional Diskette Drive 53
- Expansion Boards 54
- Installing Expansion Boards 55
- Server Cabling 57
- Non-Hot-Plug SCSI Cabling 58
- Hot-Plug SATA Cabling 59
- Non-Hot-Plug SATA Cabling 59
- SAS Cabling 60
- Configuration Tools 61
- HP ROM-Based Setup Utility 63
- Array Configuration Utility 65
- Management Tools 67
- Automatic Server Recovery 68
- ROMPaq Utility 68
- Erase Utility 69
- Management Agents 70
- HP Systems Insight Manager 70
- Diagnostic Tools 72
- Keeping the System Current 73
- Drivers 74
- Resource Paqs 74
- ProLiant Support Packs 75
- Care Pack 75
- Battery Replacement 77
- 5. Remove the battery 78
- Troubleshooting 79
- Important Safety Information 80
- Warnings and Cautions 81
- Troubleshooting 83 83
- Symptom Information 84
- Service Notifications 85
- Loose Connections 85
- Diagnostic Steps 85
- Start Diagnosis Flowchart 86
- Troubleshooting 87 87
- General Diagnosis Flowchart 88
- Troubleshooting 89 89
- Power-On Problems Flowchart 90
- Troubleshooting 91 91
- POST Problems Flowchart 93
- OS Boot Problems Flowchart 95
- Troubleshooting 97 97
- Troubleshooting 99 99
- ROMPaq Disaster Recovery 101
- Manual Recovery 101
- Other Information Resources 102
- FCC Rating Label 104
- Class A Equipment 104
- Class B Equipment 105
- Mouse Compliance Statement 106
- Modifications 106
- Japanese Notice 108
- BSMI Notice 108
- Laser Compliance 108
- Battery Replacement Notice 109
- Electrostatic Discharge 111
- Discharge 112
- Server Specifications 113
- Technical Support 115
- Before You Contact HP 116
- Acronyms and Abbreviations 117
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