HP Elite 8300 Series Small Form Factor Especificaciones Pagina 300
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Solving Software Problems
Most software problems occur as a result of the following:
●
The application was not installed or configured correctly.
●
There is insufficient memory available to run the application.
●
There is a conflict between applications.
●
Be sure that all the needed device drivers have been installed.
●
If you have installed an operating system other than the factory-installed operating system,
check to be sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Table 10-19 Solving Software Problems
Computer will not continue and no HP logo screen has appeared.
Cause Solution
POST error has occurred. Observe the beeps and LED lights on the front of the
computer. See Appendix A,
POST Error Messages
on page 291 to determine possible causes.
See the Restore Kit or the Worldwide Limited Warranty for
terms and conditions.
Computer will not continue after HP logo screen has appeared.
Cause Solution
System files may be damaged. Use recovery diskette to scan hard drive for errors.
“Illegal Operation has Occurred” error message is displayed.
Cause Solution
Software being used is not Microsoft-certified for your
version of Windows.
Verify that the software is certified by Microsoft for your
version of Windows (see program packaging for this
information).
Configuration files are corrupt. If possible, save all data, close all programs, and restart the
computer.
Solving Software Problems 289
- Elite 8300 Series Microtower 1
- About This Book 3
- Table of contents 4
- 1 Product Features 12
- Serial Number Location 22
- Software 24
- Computer Setup—File 29
- Computer Setup—Storage 30
- Computer Setup—Security 33
- Computer Setup—Power 37
- Computer Setup—Advanced 38
- 4 Illustrated parts catalog 41
- Misc parts 44
- Misc boards 46
- Computer major components 49
- Generating Static 74
- Grounding the Work Area 76
- Operating Guidelines 77
- Routine Care 77
- Cleaning the Keyboard 78
- Cleaning the Monitor 78
- Service Considerations 79
- Cables and Connectors 80
- Hard Drives 80
- Lithium Coin Cell Battery 80
- SATA Hard Drives 81
- SATA Hard Drive Cables 81
- SMART ATA Drives 81
- Cable Management 81
- Hard Drive Capacities 82
- Drives 91 102
- Installing Drives 103
- No. Guide Screw Device 104
- (Bays 5 and 6) 104
- Hood Sensor 112
- Front I/O, USB Assembly 113
- Power Switch Assembly 115
- Speaker 645330-001 116
- Description Spare part number 116
- Rear Chassis Fan 117
- Fan sink 118
- Processor 120
- Power Supply 123
- System Board 124
- Microtower (MT) Chassis 130
- Computer Access Panel 131
- Front Bezel 132
- Front Bezel Security 133
- Bezel Blanks 135
- DDR3-SDRAM DIMMs 136
- Populating DIMM Sockets 136
- Installing DIMMs 137
- Expansion Cards 138
- System Board Connections 144
- Drive Positions 148
- Front Fan Assembly 155
- Front Fan Assembly 145 156
- Front I/O Assembly 157
- Power Switch/LED Assembly 158
- Heat sink 159
- Rear Chassis Fan 155 166
- Preparation for Disassembly 171
- Access Panel 172
- Expansion Card 180
- Table 8-2 Drive Positions 187
- Fan duct 198
- Front Fan Assembly 189 200
- Speaker 636925-001 204
- Orientation 214
- Bezel Blank 220
- DDR3-SDRAM SODIMMs 222
- Populating SODIMM Sockets 223
- Installing SODIMMs 224
- Front Fan 226
- Optical Drive 227
- Hard Drive 230
- Hard Drive 221 232
- Optical Drive Rail 235
- Card Reader 236
- Speaker 689384-001 238
- WLAN Module 244
- Graphics Board 247
- Rear Fan 251
- Antennas 252
- Port Cover 257
- Power Supply, External 258
- Safety and Comfort 259
- Helpful Hints 260
- Solving General Problems 262
- Solving General Problems 253 264
- Solving Power Problems 266
- Solving Diskette Problems 268
- Solving Diskette Problems 259 270
- Solving Hard Drive Problems 271
- Solving Display Problems 276
- Solving Display Problems 267 278
- Solving Display Problems 269 280
- Solving Audio Problems 281
- Solving Audio Problems 271 282
- Solving Printer Problems 283
- Solving Printer Problems 273 284
- Solving Network Problems 288
- Solving Network Problems 279 290
- Solving Memory Problems 291
- Solving Processor Problems 293
- Solving Software Problems 300
- Contacting Customer Support 301
- 11 POST Error Messages 302
- Audible Codes 311
- Resetting the Password Jumper 316
- 13 Backup and Recovery 319
- Performing a recovery 321
- Using F11 322
- A Battery Replacement 324
- 3.5-inch SATA Hard Drive 327
- Smart Cover FailSafe Key 332
- Cover Lock 333
- D Power Cord Set Requirements 335
- Country-Specific Requirements 336
- E Specifications 337
- MT Specifications 338
- Rated Input Current 5.5A 339
- SFF Specifications 340
- USDT Specifications 341
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