HP Proliant ML350 Generation 3 Guía de instalación Pagina 164
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Troubleshooting
Table D-4: Problems After Initial Startup
Problem Possible Cause Possible Solution
Wrong version of
SmartStart is being
installed.
1. Check the SmartStart release notes
and user documentation.
2. Refer to the HP website to be sure
you have the correct version of
SmartStart
The
CD-ROM/diskette
drive assembly is not
set as a bootable
device.
1. Press the F9 key to run the ROM
Based Setup Utility (RBSU) when
prompted.
2. Set defaults and exit the utility.
3. Rerun RBSU to verify the system
configuration.
Refer to Chapter 5, “Server Configuration
and Utilities,” or the ROM Based Setup
Utility User Guide on the server
documentation CD for complete
instructions on the use of RBSU.
System
cannot load
SmartStart
utility.
The
CD-ROM/diskette
drive assembly is
either not installed,
or is not properly
connected.
1. Power down the server.
2. Be sure that the CD-ROM/diskette
drive assembly is installed.
3. Remove and reseat the
CD-ROM/diskette drive assembly.
4. Be sure the cable between the
backplane and the CD-ROM/diskette
drive assembly has a proper
connection.
Refer to the HP ProLiant ML350
Generation 3 Server Maintenance and
Service Guide for connection
information.
If the cable is not the problem, refer to
“CD-ROM Problems” in the Servers
Troubleshooting Guide.
continued
HP ProLiant ML350 Generation 3 Server Setup and Installation Guide D-11
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: j-appd Troubleshooting.doc
Codename: Steel Venom Part Number: 316354-001 Last Saved On: 12/9/02 8:30 AM
- Setup and Installation Guide 1
- Contents 3
- About This Guide 10
- Rack Stability 11
- Symbols in Text 11
- Technical Support 12
- HP Website 13
- Authorized Reseller 13
- [email protected] 13
- Server Features 14
- (two shown) 16
- Standard Hardware Features 17
- Dimensions 18
- 10 9 8 7 22
- System Board Components 23
- LEDs and Buttons 25
- Processors 26
- System Memory 26
- Expansion Slots 26
- Storage Controller 26
- Network Interface Controller 27
- Ports and Connectors 27
- Power Supply 27
- Warranty 28
- Security 30
- Rack Planning Resources 33
- Rack Warnings and Cautions 34
- Server Warnings and Cautions 35
- Site Environment 38
- Installing the Rack Server 39
- Rack Environment 40
- Locating Materials 41
- Rack Installation Procedures 42
- Components 42
- Marking with the Template 47
- Cabling the Server 57
- Powering Up the Server 58
- To power up the server: 59
- Configuring the Server 63
- Server Registration 64
- Preparing the Server 66
- Powering Down the Server 67
- Removing the Bezel 68
- To remove the access panel: 70
- Storage Devices 74
- Identifying Guide Screws 75
- Table 3-2: Expansion Slots 86
- Memory Modules 92
- Installing a Memory Module 94
- Table 3-3: DIMM Sockets 95
- Removing a Memory Module 97
- HP CONFIDENTIAL 100
- Removing a Processor 106
- Battery Replacement 111
- Cabling Guidelines 115
- Identifying SCSI Components 117
- 68-to-50 Pin SCSI Adapter 120
- Controller 123
- Connecting the System Fans 127
- Navigating RBSU 129
- Using RBSU 130
- Safety and Security Benefits 135
- SmartStart Software 137
- SmartStart Diskette Builder 137
- Insight Manager 138
- Survey Utility 139
- Diagnostics Utility 139
- Automatic Server Recovery 140
- Power-On Self-Test 140
- System Firmware Update 140
- Class A Equipment 142
- Class B Equipment 143
- Logo—United States Only 144
- Modifications 144
- Mouse Compliance Statement 145
- European Union Notice 146
- Japanese Notice 147
- BSMI Notice 147
- Battery Replacement Notice 148
- Laser Compliance 149
- Power Cords 150
- Electrostatic Discharge 151
- Grounding Methods 152
- Server Error Messages 153
- Troubleshooting 154
- Diagnosis Steps 158
- Table D-1: Diagnosis Steps 158
- Resources 167
- System Status LEDs 170
- System Board LEDs 172
- Network Controller LEDs 175
- Redundant ROM Settings 180
- Specifications 181
- Server Specifications 182
- Rack Server 184
- Supported Operating Systems 186
- Drivers 186
- COMPAQ CONFIDENTIAL 187
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