HP ProLiant ML350 Generation 5 Server User Guide February 2006 (First Edition) Part Number 405047-001
Component identification 10 System board components NOTE: PPM 1 is embedded into the system board. Item Description 1 Processor 1 heatsin
Technical support 100
Acronyms and abbreviations 101 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Au
Acronyms and abbreviations 102 NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface
Acronyms and abbreviations 103 SIM Systems Insight Manager TMRA recommended ambient operating temperature UID unit identification
Index 104 A access panel 18 accessing servers 17 additional information 93 ADU (Array Diagnostic Utility) 64 airflow requirements 22 Altiri
Index 105 health LEDs 7 HP Insight Diagnostics 64 HP ProLiant Essentials Foundation Pack 26, 62 HP ProLiant Essentials Rapid Deployment Pack
Index 106 site requirements 22 SmartStart autorun menu 57 SmartStart Scripting Toolkit 57 SmartStart software 26 SmartStart, overview 57 sp
Component identification 11 Item Description 25 FBDIMM slots NMI jumper The NMI jumper allows administrators to perform a memory dump before perfo
Component identification 12 System board LEDs Item Description Status 1 FBDIMM 1-8 Amber = FBDIMM failed Off = FBDIMM functioning 2 Proces
Component identification 13 Item Description Status 13 System fan 1 Amber = Fan is not installed or has failed Off = Rear fan is functioning 14 O
Component identification 14 System LED and color Internal health LED color Status Amber A fan has failed but still meets the minimum fan requiremen
Component identification 15 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing regularly (1 Hz) Off Do not remove the dr
Operations 16 Operations In this section Power up the server...
Operations 17 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending
Operations 18 CAUTION: To avoid breaking the bezel, remove the bezel before placing the server on its side. For operations involving removable m
Operations 19 Install the access panel 1. Place the access panel on top of the server, allowing it to extend past the rear of the server approximate
© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Setup 20 Setup In this section Optional installation services ...
Setup 21 For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Optimum environment
Setup 22 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cli
Setup 23 Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more informa
Setup 24 The contents of the server shipping carton include: • Server • Power cord • Hardware documentation, Documentation CD, and software produc
Setup 25 person may be required to help align the server if the server is installed higher than chest level. • Use caution when installing the serve
Setup 26 Installing the operating system To operate properly, the server must have a supported operating system. For the latest information on suppor
Hardware options installation 27 Hardware options installation In this section Introduction ...
Hardware options installation 28 • Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 17). • Extend the s
Hardware options installation 29 6. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 7. Al
Contents 3 Contents Component identification...
Hardware options installation 30 8. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove
Hardware options installation 31 10. Open the heatsink locking levers. 11. Remove the heatsink protective cover.
Hardware options installation 32 12. Install the heatsink fan. The heatsink fan points to the rear of the server. 13. Close the heatsink locking le
Hardware options installation 33 15. Install the PPM. 16. Close the latches. NOTE: The appearance of compatible PPMs may vary. 17. Install the
Hardware options installation 34 Memory options This server contains eight FBDIMM slots. You can expand server memory by installing supported Registe
Hardware options installation 35 Online spare memory configuration Online spare memory provides protection against degrading FBDIMMs by reducing the
Hardware options installation 36 7. Install the FBDIMM. 8. Install the air baffle. 9. Install the access panel (on page 19). 10. If you are insta
Hardware options installation 37 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated
Hardware options installation 38 4. Install the drive. NOTE: Depending on model purchased, the server may look slightly different than shown. 5.
Hardware options installation 39 4. Remove the media bay blank. 5. Install other hardware options as needed. 6. Install the access panel (on page
Contents 4 Removable media device options ...
Hardware options installation 40 Installing a half-height or full-height media device The server includes five removable media bays. The server ships
Hardware options installation 41 7. (Optional) When shipping a server with a full-height device installed, replace the front guide screw with a shipp
Hardware options installation 42 3. Install the silver shipping screw into the full-height device. Installing a diskette drive 1. Power down the s
Hardware options installation 43 7. Slide the diskette drive into the diskette drive bay. 8. Connect the data and power cables to the rear of the d
Hardware options installation 44 2. Remove the power supply blank. WARNING: To reduce the risk of electric shock or damage to the equipment, do n
Hardware options installation 45 Removing the expansion slot cover To install the component: 1. Power down the server (on page 16). 2. Do one of th
Hardware options installation 46 Installing an expansion board CAUTION: To prevent damage to the server or expansion boards, power down the server
Hardware options installation 47 PCI-X video cards must be installed in slots 2 or 3 only. 7. Close the expansion slot latch to secure the board. 8
Hardware options installation 48 6. Connect the parallel and serial cables to the parallel and serial connectors on the system board. 7. Install th
Hardware options installation 49 4. Remove the air baffle. 5. Install the redundant fan assembly, making sure the fans click into place.
Contents 5 Symptom information ...
Hardware options installation 50 NOTE: The fan configuration is redundant only when both fans are installed. 6. Connect the redundant fan cabl
Hardware options installation 51 • 128 MB supports RAID 0, 1, 5, and 10 CAUTION: To prevent a server malfunction or damage to the equipment, do no
Hardware options installation 52 The tower-to-rack conversion kit includes: • Rack rails • Cable management arm • Server rails • Cage nuts • Ra
Hardware options installation 53 Use the T-10 Torx screwdriver to remove the front panel screws. Unhook the tower configuration panels from the chass
Hardware options installation 54 6. Align the pins on the rack bezel with the corresponding slots on the chassis, and secure the rack bezel to the ch
Cabling 55 Cabling In this section Optional SATA or SAS cabling...
Cabling 56 connectors. If only one IDE device is connected to the system, it must be secured to the cable connector labeled Drive 0. For all IDE devi
Software and configuration utilities 57 Software and configuration utilities In this section Configuration tools...
Software and configuration utilities 58 Configuration Replication Utility ConRep is shipped in the SmartStart Scripting Toolkit and is a program tha
Software and configuration utilities 59 To change any ORCA default settings and override the auto-configuration process, press the F8 key when prom
Component identification 6 Component identification In this section Front panel components ...
Software and configuration utilities 60 The utility also provides support for the following functions: • Reconfiguring one or more logical drives •
Software and configuration utilities 61 functioning properly, the system periodically resets the timer. However, when the operating system fails, th
Software and configuration utilities 62 Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the sys
Software and configuration utilities 63 Access to redundant ROM settings To access the redundant ROM through RBSU: 1. Access RBSU by pressing the F
Software and configuration utilities 64 Diagnostic tools Array Diagnostic Utility ADU is a tool that collects information about array controllers an
Software and configuration utilities 65 NOTE: If you are installing drivers from the SmartStart CD, be sure that you are using the latest version
Troubleshooting 66 Troubleshooting In this section Troubleshooting resources ...
Troubleshooting 67 Important safety information Before servicing this product, read the Important Safety Information document provided with the se
Troubleshooting 68 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Troubleshooting 69 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioni
Component identification 7 Front panel LEDs and buttons Item Description Status 1 Power On/Standby button — 2 System power LED Green = Powe
Troubleshooting 70 Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this se
Troubleshooting 71 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 72 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Su
Troubleshooting 73 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The ex
Troubleshooting 74 • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to th
Troubleshooting 75
Troubleshooting 76 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attemp
Troubleshooting 77 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 78 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 79 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Component identification 8 Rear panel components Item Description 1 Video connector 2 Serial connector 3 USB connectors (2) 4 RJ-45 Etherne
Troubleshooting 80 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy fa
Troubleshooting 81 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all
Troubleshooting 82 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting
Battery replacement 83 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Regulatory compliance notices 84 Regulatory compliance notices In this section Regulatory compliance identification numbers...
Regulatory compliance notices 85 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device,
Regulatory compliance notices 86 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that a
Regulatory compliance notices 87 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on
Regulatory compliance notices 88 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical
Regulatory compliance notices 89 • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F).
Component identification 9 Rear panel LEDs and buttons Item Description Status 1 Power supply LED Green = Power supply is on and functionin
Electrostatic discharge 90 Electrostatic discharge In this section Preventing electrostatic discharge...
Server specifications 91 Server specifications In this section Environmental specifications...
Server specifications 92 Specification Value Rated steady-state power 800 W (low line), 1000 W (high line) Maximum peak power 1000 W (low line), 12
Technical support 93 Technical support In this section Related documents ...
Technical support 94 Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
Technical support 95 doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de
Technical support 96 lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfal
Technical support 97 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor
Technical support 98 OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a
Technical support 99
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