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Troubleshooting
Overview
Overview
This chapter addresses performance-related network problems that can be
caused by topology, switch configuration, and the effects of other devices or
their configurations on switch operation. (For switch-specific information on
hardware problems indicated by LED behavior, cabling requirements, and
other potential hardware-related problems, refer to the installation guide you
received with the switch.)
Note HP periodically places switch software updates on the HP ProCurve web site.
HP recommends that you check this web site for software updates that may
have fixed a problem you are experiencing.
For information on support and warranty provisions, see the Support and
Warranty booklet shipped with the switch.
C-3
- TRANSMITTAL 0
- © 2012 HKS, INC 1
- TEMPLATE VERSION: 1
- GENERAL NOTES: 2
- NEW FLAG NOTES: 2
- JEDI Balancing, Inc 6
- ABBREVIATION INDEX 7
- Trevor Quain 8
- Greg Barnes 8
- AURORA, CO 8
- 1/21/2013 8
- 10 C 214 14
- 3 Anwendungshinweise 15
- 12 C 214 16
- 4 Reinigung 17
- 14 C 214 18
- 5 Technische Daten 19
- 16 C 214 20
- 1 Description 21
- 18 C 214 22
- 2 Powering 23
- Inhaltsverzeichnis 24
- 20 C 214 25
- 3 Using the Microphone 26
- 22 C 214 27
- 24 C 214 29
- 26 C 214 31
- 4 Cleaning 32
- 28 C 214 33
- 5 Specifications 34
- Sicherheitshinweis 35
- 1 Beschreibung 35
- 30 C 214 36
- Consigne de sécurité 37
- 32 C 214 38
- 2 Alimentation 39
- 34 C 214 40
- 3 Conseils d’utilisation 41
- 36 C 214 42
- 38 C 214 44
- 40 C 214 47
- 4 Nettoyage 48
- 42 C 214 49
- 5 Caractéristiques techniques 50
- 44 C 214 51
- Inidcazione per la sicurezza 52
- 1 Descrizione 52
- 46 C 214 53
- 2 Alimentazione 54
- 48 C 214 55
- 3 Istruzioni per l’impiego 56
- 2 Stromversorgung 57
- 50 C 214 58
- 52 C 214 60
- 54 C 214 62
- 4 Pulizia 63
- 56 C 214 64
- 5 Dati tecnici 65
- 58 C 214 66
- Indicaciones de seguridad 67
- 1 Descripción 67
- 60 C 214 69
- 2 Alimentación 70
- 62 C 214 71
- 3 Indicaciones de aplicación 72
- 64 C 214 73
- 66 C 214 75
- 68 C 214 77
- 4 Limpieza 78
- 70 C 214 80
- 5 Datos técnicos 81
- 72 C 214 82
- Aviso de segurança 83
- 1 Descrição 83
- 74 C 214 84
- 2 Alimentação 85
- 76 C 214 86
- 3 Aplicação 87
- 78 C 214 88
- 80 C 214 91
- 82 C 214 93
- 4 Limpeza 94
- 84 C 214 95
- 5 Especificações 96
- 86 C 214 97
- Page 1 of 3 101
- Revision: 11/12/2013 102
- Group: Fan Coil 104
- Part Number: 667753900 104
- Date: January 2013 104
- Wiring Diagrams 105
- Start-Up 107
- Maintenance 108
- 14 IM 168-7 109
- Model Number Description 110
- 2 E C U 114
- 2 IM 168-7 115
- Appendix 116
- IM 168-7 21 117
- Part Number: IM 1019 118
- Date: October 2011 118
- General Information 126
- Table 19: Service Menu Table 136
- Installation 137
- © 2013 Daikin 01/13 160
- Daikin Applied 160
- 800.432.1342 160
- 12 Port Trunking 165
- Image Options 166
- The unequal code 167
- OS Downloads 168
- Caution--No 170
- Rebooting the Switch 171
- Operating Notes 173
- Friendly Port Names 175
- 13 Port Traffic Controls 176
- Overview 177
- Web, and Inbound Telnet 178
- Interface Access 179
- Parameters 179
- ■ VT100 operation 182
- ■ 19,200 baud 182
- ■ No flow control 182
- ■ 10-minute inactivity time 182
- ■ Critical log events 182
- Remote Management Sessions 183
- System Information 184
- New hostname, contact 188
- Additional System 188
- Information 188
- [System Info] 190
- [Apply Changes] 190
- [?] in the web 190
- Friendly port names 194
- Ports Without 194
- “Friendly” 194
- Configuring IP Addressing 197
- A File Transfers 198
- IP Configuration 200
- Live (TTL) 202
- [E] (for Edit) 203
- A Switch 5300XL with 205
- IP Addressing and 205
- VLANs Configured 205
- [IP Configuration] 208
- C Troubleshooting 209
- ■ For Bootp operation: 213
- ■ For DHCP operation: 213
- Downloads 214
- Time Protocols 219
- D MAC Address Management 220
- TimeP Time Synchronization 221
- SNTP Time Synchronization 221
- Operation 222
- Configuring 223
- Table 9-1. SNTP Parameters 224
- – None 225
- Disabled 234
- Table 9-2. Timep Parameters 235
- – TIMEP (the default) 236
- Time Sync Method 240
- Getting Started 242
- Address Prioritization 245
- Prioritized list of SNTP 246
- Server IP Addresses 246
- Configured 247
- Contents 248
- Transceivers to 249
- Fixed-Configuration 249
- Devices 249
- — Continued — 250
- Command Syntax Statements 253
- Enables global flow control 258
- Disables per-port flow 258
- Configuring HP Auto-MDIX 260
- Command Prompts 264
- Screen Simulations 264
- Introduction 265
- PoE Terminology 266
- Overview of Operation 267
- Related Publications 267
- Configuration Options 268
- PD Support 269
- Power Priority Operation 271
- Configuring PoE Operation 273
- Configuration 284
- Assigning PoE Ports to VLANs 285
- PoE Operating Notes 288
- PoE Event Log Messages 289
- Port Trunking 293
- Features and Operation 296
- Trunk Configuration Methods 296
- Sources for More Information 298
- Trunk Group 302
- [Enter] 303
- “Up” Links 307
- Standby Link 307
- IP Addressing 309
- [Port Status] 311
- Default Port Operation 315
- LACP Notes and Restrictions 316
- “Trunk” Option 318
- Need Only a Quick Start? 320
- Trunked Links 321
- Port Traffic Controls 324
- Traffic/Security Filters 326
- Filter Limits 327
- Forward action 328
- Filter Types and Operation 332
- Rate-Limiting Operation 334
- Rate-Limiting 335
- Terminology 340
- GMB Operation 340
- GMB Operating Notes 346
- Applications 348
- SNMP Management Features 350
- SNMP Version 3 Commands 352
- Ve rsion 3 354
- Initial Users 354
- SNMPv3 Users 355
- Group Access Levels 358
- SNMPv3 Communities 359
- Two Operator Access Levels 360
- Communities 361
- Advantages of Using the CLI 364
- SNMP Notification and Traps 366
- Trap Features 368
- Advanced Management: RMON 372
- CDP Terminology 374
- Browser Interface 375
- General CDP Operation 376
- Incoming CDP Packets 377
- CDP Packets on All Ports 381
- Per-Port CDP Enable/Disable 381
- Configuring CDP Operation 383
- Transmission 385
- HP ProCurve 386
- Series 5300XL Switches 386
- Outbound CDP Packets 388
- File Transfers 393
- General OS Download Rules 394
- [Enter] to begin 397
- Using Secure Copy and SFTP 400
- [Send] button 407
- Switch-to-Switch Download 408
- Running Total 411
- Downloaded 411
- Message Indicating 412
- Failure 412
- ACL Command Files 414
- Using the Menu Interface 420
- At this point, press 421
- [Enter] and start the 421
- Xmodem command 421
- Status and Counters Data 426
- General System Information 428
- Module Information 430
- Port Status 432
- Control Status 433
- [Enter]. The 436
- Located MAC 437
- Address and 437
- Corresponding 437
- Port Number 437
- Prompt for Selecting 438
- Command Line (CLI) option.) 442
- VLAN Information 444
- Because ports A1 445
- 44, it does not appear 445
- Enable monitoring 448
- Use the Space bar to 449
- Monitored Ports 451
- – Monitor port 452
- – Interface Being Monitored 452
- Troubleshooting 455
- Troubleshooting Approaches 458
- General Problems 461
- ACL Problems 462
- Unusual Network Activity 463
- Correct 465
- Incorrect. No mask needed 465
- CDP Problems 467
- IGMP-Related Problems 468
- LACP-Related Problems 468
- Mesh-Related Problems 469
- Global RADIUS Encryption Key 472
- Unique RADIUS Encryption Key 472
- 10.33.18.119 472
- QoS-Related Problems 473
- Radius-Related Problems 473
- Problems 474
- Asterisk indicates a 475
- SSH-Related Problems 476
- TACACS-Related Problems 478
- VLAN-Related Problems 480
- Problem: This switch detects 482
- Sources 483
- Range of Events in the Log 485
- Log Status Line 485
- Main Menu Features 486
- CLI: Listing Events 487
- Messages 488
- ■ ACL “deny” matches 491
- ■ Up to six Syslog servers 491
- Debug Command Operation 492
- Syslog Operation 496
- Port Auto-Negotiation 504
- Ping and Link Tests 505
- Diagnostic Tools 506
- [Ctrl] [C] 507
- [Configuration Report] 510
- ■ IP routes 511
- ■ GVRP support 511
- Traceroute Command 513
- Restoring a Flash Image 517
- MAC Address Management 522
- Determining MAC Addresses 523
- Switch Base (or Default 524
- VLAN) MAC address 524
- Current IP Address 524
- Assigned to the Switch 524
- Switches 528
- Index – 1 533
- 2 – Index 534
- Index – 3 535
- 4 – Index 536
- Index – 5 537
- 6 – Index 538
- Index – 7 539
- 8 – Index 540
- Index – 9 541
- 10 – Index 543
- Menu Features List 547
- Where To Go From Here 548
- Accessing the CLI 552
- Using the CLI 552
- Privilege Levels at Logon 553
- Privilege Level Operation 554
- How To Move Between Levels 557
- This example displays 560
- Displaying CLI “Help” 561
- Configuration Modes 564
- CLI Control and Editing 567
- General Features 570
- Workstation 571
- Manager Plus (PCM+) 572
- First-Time 574
- Install Alert 574
- Interface Session 575
- Interface 576
- Using a User Names 578
- If You Lose the Password 578
- The Help Button 579
- Support/Mgmt URLs Feature 580
- Support URL 581
- The Overview Window 582
- Port Status Indicators 583
- Port Utilization Bar Graphs 583
- Bandwidth Display Control 583
- 8 Configuring IP Addressing 584
- Status Reporting Features 585
- The Alert Log 587
- The Status Bar 589
- 9 Time Protocols 595
- Management 596
- Using the CLI To Implement 599
- Configuration Changes 599
- Changes 602
- Reboot Switch option 604
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