Hp ProLiant ML350 G4 Server Manual de usuario Pagina 109
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109
Troubleshooting
In This Section
Server Diagnostic Steps..............................................................................................................109
Important Safety Information .....................................................................................................109
Preparing the Server for Diagnosis.............................................................................................113
Symptom Information.................................................................................................................114
Diagnostic Steps .........................................................................................................................115
Server Diagnostic Steps
This section covers the steps to take in order to diagnose a problem quickly.
To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start Diagnosis Flowchart (on page 115
)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General Diagnosis
Flowchart (on page 117)." The General Diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
IMPORTANT: This guide provides information for multiple servers.
Some information may not apply to the server you are troubleshooting.
Refer to the server documentation for information on procedures,
hardware options, software tools, and operating systems supported by
the server.
WARNING: To avoid potential problems, ALWAYS read
the warnings and cautionary information in the server
documentation before removing, replacing, reseating, or modifying
system components.
Important Safety Information
Familiarize yourself with the safety information in the following sections before
troubleshooting the server.
- User Guide 1
- Audience Assumptions 2
- Contents 3
- Index 153 7
- Front Panel Components 9
- Front Panel LEDs and Buttons 10
- Rear Panel Components 12
- Rear Panel LEDs 13
- System Board Components 14
- NMI Jumper 16
- System Maintenance Switch 16
- System Board LEDs 17
- Hot-Plug Hard Drive IDs 20
- Item Description 21
- SATA or SAS Hard Drive LEDs 24
- Server Operations 25
- Removing Access Panel 27
- Server Setup 29
- Optimum Environment 30
- Server Setup 31 31
- Temperature Requirements 32
- Power Requirements 32
- Rack Planning Resources 33
- Rack Warnings 34
- Server Setup 35 35
- Installing Hardware Options 36
- Setting up a Tower Server 37
- Server Setup 39 39
- Torx screwdriver 41
- Server Setup 43 43
- Registering the Server 44
- Introduction 45
- Processor Option 46
- 7. Install the heatsink 48
- Memory Options 50
- Single- and Dual-Rank DIMMs 51
- DIMM Installation Guidelines 52
- Installing DIMMs 52
- Hard Drive Options 54
- SCSI Hard Drive Guidelines 55
- Identifying Guide Screws 58
- Removing Shipping Brackets 59
- Expansion Board Options 67
- Installing the Rack Server 76
- Installing a Redundant Fan 78
- Server Cabling 79
- Identifying SCSI Components 80
- Media Bays and Hard Drives 81
- Server Cabling 83 83
- Duplex Hot-Plug SCSI Cabling 84
- Server Cabling 85 85
- Internal SCSI Components 86
- Server Cabling 87 87
- SATA or SAS Cabling 89
- 1 SATA 1 connector 90
- 2 SATA 2 connector 90
- Server Cabling 91 91
- IDE Controller 92
- Configuration Tools 93
- ROM-Based Setup Utility 95
- BIOS Serial Console 97
- Array Configuration Utility 97
- Management Tools 99
- Automatic Server Recovery 100
- ROMPaq Utility 100
- Erase Utility 102
- Management Agents 103
- HP Systems Insight Manager 103
- Redundant ROM Support 103
- Diagnostic Tools 105
- Array Diagnostic Utility 106
- HP Insight Diagnostics 106
- Integrated Management Log 106
- Keeping the System Current 107
- ProLiant Support Packs 108
- Care Pack 108
- Troubleshooting 109
- Symbols on Equipment 110
- Warnings and Cautions 111
- Troubleshooting 113 113
- Symptom Information 114
- Diagnostic Steps 115
- General Diagnosis Flowchart 117
- Power-On Problems Flowchart 119
- Troubleshooting 121 121
- POST Problems Flowchart 122
- Troubleshooting 123 123
- OS Boot Problems Flowchart 125
- Troubleshooting 127 127
- Troubleshooting 129 129
- Battery Replacement 131
- 5. Remove the battery 132
- FCC Rating Label 134
- Class A Equipment 134
- Class B Equipment 135
- Modifications 136
- Mouse Compliance Statement 136
- Japanese Notice 138
- BSMI Notice 138
- Korean Notices 139
- Laser Compliance 139
- Battery Replacement Notice 140
- Electrostatic Discharge 143
- Discharge 144
- Server Specifications 145
- Specification 146
- Technical Support 147
- Customer Self Repair 148
- Acronyms and Abbreviations 149
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