HP ProLiant SL335s G7 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sy
Component identification 10 Item Description 15 SATA connector 3 16 Diagnostic LEDs 17 System maintenance switch 18 SATA connector 2 19 SATA connec
Component identification 11 Position Default Function S2 Off Off—System configuration can be changed. On—System configuration is locked. S3 Off
Component identification 12 Hard drive numbering The following figure illustrates the location of drives in the server. Item Description 1 SAS/SA
Component identification 13 Item Color Description 1 Green System Power LED. This LED is on when the system is powered up and 12 V system pow
Component identification 14 System fans The server has eight system fans located on the rear panel of the chassis. The following figure identifies t
Operations 15 Operations Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remov
Operations 16 5. Remove the server from the chassis. 6. Repeat the previous steps to remove the right server from the chassis.
Setup 17 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 18 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid
Setup 19 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede
© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Setup 20 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend
Setup 21 2. Rotate the tray handle to lock the power connector. 3. Repeat the previous steps to install the right server into the chassis. 4. Con
Setup 22 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding
Hardware options installation 23 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 24 7. Rotate the drive carrier handle down. 8. Lock the drive carrier latches. 9. Install the server into the chass
Hardware options installation 25 9. Lock the drive carrier latches. 10. Install the server into the chassis ("Installing the server into the
Hardware options installation 26 4. Open the processor retaining latch and the processor socket retaining bracket. IMPORTANT: Be sure the proce
Hardware options installation 27 6. Align the processor installation tool with the socket and install the processor. 7. Press down firmly until th
Hardware options installation 28 8. Close the processor socket retaining bracket and the processor retaining latch. 9. Remove the heatsink protect
Hardware options installation 29 c. Completely tighten the first screw. 11. Install the server into the chassis ("Installing the server into
Contents 3 Contents Component identification ...
Hardware options installation 30 • Install DIMMs in decreasing capacity with the largest DIMMs installed in the banks farthest away from each proce
Hardware options installation 31 DIMM slots DIMM slots are identified by the numbers 1 through 6. DIMM population order is specified by the letters
Hardware options installation 32 5. Install the DIMM. 6. Install the server into the chassis ("Installing the server into the chassis" o
Hardware options installation 33 5. Connect any required internal or external cables to the expansion board. See the documentation that ships with t
Hardware options installation 34 3. Place the server on a flat, level work surface. 4. Remove the access panel. CAUTION: Any attempt to remove
Hardware options installation 35 Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be save
Configuration and utilities 36 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 37 refer to the SmartStart Scripting Toolkit User Guide on the HP website (http://h18004.www1.hp.com/products/servers/ma
Configuration and utilities 38 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the
Configuration and utilities 39 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuratio
Contents 4 HP Trusted Platform Module option ...
Configuration and utilities 40 Solution while providing optimization for deployment of HP ProLiant servers using HP ProLiant Integration Module. HP
Configuration and utilities 41 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.
Configuration and utilities 42 HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal a
Configuration and utilities 43 Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current R
Configuration and utilities 44 HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related
Configuration and utilities 45 Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install HP Insig
Configuration and utilities 46 ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and
Troubleshooting 47 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 48 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition
Troubleshooting 49 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The
Contents 5 Server power-on problems flowchart ... 54 PO
Troubleshooting 50 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power
Troubleshooting 51 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select
Troubleshooting 52 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o
Troubleshooting 53 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc
Troubleshooting 54 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 55 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LED
Troubleshooting 56
Troubleshooting 57 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 58 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documenta
Troubleshooting 59 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Smar
Component identification 6 Component identification Front panel components Item Description 1 Serial port 2 VGA port 3 USB 2.0 ports 4 iLO 3 netw
Troubleshooting 60 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa
Troubleshooting 61 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f
Troubleshooting 62 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Troubleshooting 63 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re
System battery 64 System battery If the server no longer automatically displays the correct date and time, you might have to replace the battery tha
Regulatory information 65 Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety
Electrostatic discharge 66 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 67 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship
Support and other resources 68 Support and other resources Before you contact HP Be sure to have the following information available before you call
Support and other resources 69 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship
Component identification 7 Item Description Status 1 iLO 3 network activity LED Flashing green—Network data activity exists. Off—No network data
Support and other resources 70 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'in
Support and other resources 71 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
Support and other resources 72 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes
Support and other resources 73 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pel
Support and other resources 74
Support and other resources 75
Acronyms and abbreviations 76 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Aut
Acronyms and abbreviations 77 KVM keyboard, video, and mouse LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Optio
Acronyms and abbreviations 78 SATA serial ATA SFF small form factor SLAPM SL Advanced Power Manager TMRA recommended ambient operating temperatur
Documentation feedback 79 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat
Component identification 8 5 Fan 3 6 Fan 1 7 Fan 2 8 Power supply 1 9 Power supply 2 10 Power supply 3 11 Power supply 4 12 Fan 5 13 Fan 6 Rear pa
Index 80 A ACU (Array Configuration Utility) 38 additional information 47 ADU (Array Diagnostic Utility) 44 airflow requirements 17, 18 Alti
Index 81 I iLO (Integrated Lights-Out) 41 IML (Integrated Management Log) 44 Important Safety Information document 47 Insight Diagnostics 43
Index 82 SLAPM 7, 42 SmartStart autorun menu 36 SmartStart Scripting Toolkit 36 SmartStart, overview 36 software 36 space requirements 1
Component identification 9 Item Description Status Amber—Power supply has failed. 10 Power supply 3 power LED Green—Normal Off—No AC power Amber—
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