Hp ProLiant DL120 G5 Server Manual de usuario

HP ProLiant DL100 Series Server User Guide for HP ProLiant DL120 Generation 5 Servers Part Number 466547-001 March 2008 (First Edition)

Setup 10 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Setup 11 Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space a

Setup 12 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cl

Setup 13 Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are liste

Setup 14 with the server or the CD that shipped with the option. The drivers may have updates that are available on the HP website (http://www.hp.com

Hardware options installation 15 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Hardware options installation 16 5. Install the DIMM. 6. Install the access panel. 7. Install the server into the rack. SAS or SATA hard drive opt

Hardware options installation 17 5. Using a T-10 Torx screwdriver, remove the hard drive carrier. 6. Remove four T-10 screws from the hard drive ca

Hardware options installation 18 8. Install the hard drive assembly. 9. Route and connect the hard drive data and power cables to the hard drive. F

Hardware options installation 19 o SAS hard drive 10. Connect the hard drive data cables: o For SATA hard drives, connect the cable to the system b

© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Hardware options installation 20 SAS hard drive LED cable option The SAS hard drive LED cable provides LED functionality for SAS hard drives when an

Hardware options installation 21 5. Using a T-15 Torx screwdriver, remove the 12.7-mm optical drive carrier. 6. Remove the 12.7-mm optical drive bl

Hardware options installation 22 7. Locate and remove the four M2 screws on the bottom of the carrier. 8. Install the 12.7-mm optical drive in the

Hardware options installation 23 9. Using a T-15 Torx screwdriver, install the interposer board. 10. Install the 12.7-mm optical drive assembly and

Hardware options installation 24 11. Connect the power cable and the optical drive cable to the 12.7-mm optical drive. 12. Route and connect the op

Hardware options installation 25 5. Remove the PCI riser board assembly (on page 7). 6. Remove the expansion slot cover. 7. Install the expansion b

Hardware options installation 26 2. Remove the server from the rack (on page 6). 3. Remove the primary access panel (on page 7). 4. Disconnect any i

Hardware options installation 27 8. Install the optional PCI-X riser board. 9. Install the expansion board ("Expansion board option" on p

Hardware options installation 28 9. Install the PCI riser board assembly (on page 8). 10. Install the secondary access panel. 11. Install the primar

Hardware options installation 29 5. Install the battery. 6. Route the cable ("Battery cabling for BBWC" on page 32). 7. Connect the cable

Contents 3 Contents Operations...

Hardware options installation 30 4. Remove the management port option cover. 5. Using a T-15 Torx screwdriver, install the dedicated LO100c managem

Cabling 31 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opti

Cabling 32 Battery cabling for BBWC BBWC battery cabling to an optional controller in slot 1

Cabling 33 BBWC battery cabling to an optional controller in slot 2

Software and configuration utilities 34 Software and configuration utilities BIOS Setup Utility To use the BIOS Setup Utility, use the following key

Software and configuration utilities 35 To change any ORCA default settings and override the auto-configuration process, press the F8 key when promp

Software and configuration utilities 36 Firmware To update the server firmware (BIOS or BMC), use the ROMPaq utility (on page 35). Subscriber&apos

Troubleshooting 37 Troubleshooting Common problem resolution Loose connections (on page 37) Service notifications (on page 37) Firmware updates (on p

Troubleshooting 38 • Components for option firmware updates available from the HP Storage Products Software and Drivers website (http://www.hp.com/su

Troubleshooting 39 To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosi

Contents 4 Auto-configuration process ...

Troubleshooting 40 49-109 kg 100-240 lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safel

Troubleshooting 41 CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of th

Troubleshooting 42 flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 43

Troubleshooting 43 General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Troubleshooting 44 Item See 6 • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers

Troubleshooting 45 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For the

Troubleshooting 46 Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord • Power source problem • Power on circuit

Troubleshooting 47 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte

Troubleshooting 48 Item See 1 Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers

Troubleshooting 49 OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted

Contents 5 Electrostatic discharge... 8

Troubleshooting 50 Item See 2 • "Operating system problems ("Introduction to software problems" on page 69)" • "HP contact i

Troubleshooting 51 Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber. N

Troubleshooting 52 Hardware problems The procedures in this section are comprehensive and include steps about or references to hardware features t

Troubleshooting 53 Power problems Power source problems (on page 53) Power supply problems (on page 53) UPS problems (on page 53) Power source probl

Troubleshooting 54 7. Check the UPS LEDs to be sure a battery or site wiring problem has not occurred. See the UPS documentation. 8. If the UPS sleep

Troubleshooting 55 Unknown problem (on page 54) Third-party device problems (on page 56) Testing the device (on page 56) Problems with new hardware

Troubleshooting 56 Third-party device problems Action: 1. Refer to the server and operating system documentation to be sure the server and operating

Troubleshooting 57 4. Be sure the media from which you are attempting to boot is not damaged and is a bootable CD. 5. If attempting to boot from a US

Troubleshooting 58 Latest firmware indicates a defective tape, or head clogs occur regularly Action: Replace the tape. Other errors are occurring Ac

Troubleshooting 59 • Refer to the tape drive documentation to be sure the type of tape being used is supported by the drive. Server cannot find the

Operations 6 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce

Troubleshooting 60 Hard drive problems System completes POST but hard drive fails Action: 1. Be sure no loose connections (on page 37) exist. 2. Be s

Troubleshooting 61 3. Run HP Insight Diagnostics (on page 35). Then, replace failed components as indicated. 4. When the drive is a replacement drive

Troubleshooting 62 Server fails to recognize existing memory Action: 1. Reseat the memory. Use care when handling DIMMs ("DIMM handling guidelin

Troubleshooting 63 processor and its associated PPM (if applicable) one by one, restarting each time, to find the faulty processor or processors. Be

Troubleshooting 64 Diagnostic adapter problems (on page 66) Modem problems (on page 66) Network controller problems (on page 68) Video problems Scre

Troubleshooting 65 • Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the monitor. • Be sure the monit

Troubleshooting 66 Diagnostic adapter problems Action: If the diagnostic adapter does not have hot-plug functionality, be sure you are not using a PS

Troubleshooting 67 Modem does not answer an incoming call Action: 1. Enable the auto-answer option in the communications software. 2. Be sure an answ

Troubleshooting 68 You are unable to connect at 56 Kbps Action: 1. Find out the maximum baud rate at which the ISP connects, and change the settings

Troubleshooting 69 Network controller stopped working when an expansion board was added Action: 1. Be sure no loose connections (on page 37) exist. 2

Operations 7 4. Remove the server from the rack. For more information, see the documentation that ships with the rack mounting option. 5. Place the s

Troubleshooting 70 3. Install the current drivers. If you apply the update and have problems, refer to the Software and Drivers Download website (htt

Troubleshooting 71 Windows® 2000—Emergency Repair Diskette. If the operating system was factory-installed, click Start>Programs>System Tools to

Troubleshooting 72 Firmware maintenance HP has developed technologies to help ensure that HP servers provide maximum uptime with minimal maintenance.

Troubleshooting 73 4. After the ROMPaq utility flashes the ROM for the selected devices, cycle power manually to reboot the system back into the oper

Troubleshooting 74 IMPORTANT: Collect the appropriate server information ("Server information you need" on page 74) and operating system

Troubleshooting 75 Operating system information you need Depending on the problem, you may be asked for certain pieces of information. Be prepared to

Troubleshooting 76 o cat /proc/cpuinfo o rpm -ga o dmesg o lsmod o ps -ef o ifconfig -a o chkconfig -list o mount • Contents of the following files:

Battery replacement 77 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat

Battery replacement 78 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service pr

Regulatory compliance notices 79 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Operations 8 1. Power down the server (on page 6). 2. Remove the server from the rack (on page 6). 3. Remove the primary access panel (on page 7). 4.

Regulatory compliance notices 80 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

Regulatory compliance notices 81 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana

Regulatory compliance notices 82 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

Regulatory compliance notices 83 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical

Regulatory compliance notices 84 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter

Electrostatic discharge 85 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Technical support 86 Technical support HP contact information For the name of the nearest HP authorized reseller: • In the United States, see the H

Technical support 87 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged fo

Technical support 88 l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pou

Technical support 89 lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfal

Operations 9 4. Install the server into the rack.

Technical support 90 de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustit

Technical support 91 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas a

Technical support 92

Technical support 93

Acronyms and abbreviations 94 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BIOS Ba

Acronyms and abbreviations 95 NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI peripheral component interface PCI Express P

Acronyms and abbreviations 96 SDRAM synchronous dynamic RAM TMRA recommended ambient operating temperature UID unit identification USB universal

Index 97 A access panel 7 airflow requirements 12 audio 65 authorized reseller 73, 86 authorized technician 40 B battery 28, 54, 77, 83 b

Index 98 J Japanese notice 82 K keyboard 65 L laser devices 83 LEDs 54 LEDs, troubleshooting 37, 41 Linux 71, 75 loose connections 37 M

Index 99 utilities 34 V ventilation 10 video problems 64, 65 W warnings 13, 40 website, HP 86