
Troubleshooting 59
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item See
1
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
2
"POST problems flowchart (on page 57)"
3
"Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 47)"
Controller documentation
4
"HP Insight Diagnostics (on page 43)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 47)"
5
"CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 47)"
Controller documentation
"Loose connections (on page 50)"
6
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 47)"
7
"Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 47)"
"HP contact information (on page 68)"
8
"Breaking the server down to the minimum hardware configuration" in the
HP ProLiant Servers Troubleshooting Guide located on the Documentation
CD or see "Troubleshooting resources (on page 47)"
9
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 47)"
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
10
"General diagnosis flowchart (on page 52)"
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