HP 2000CP 2500CP Manual de usuario descargar pdf (Pagina 29)

Troubleshooting

1-17

HP DesignJet CP Series Printers

Troubleshooting Table 1

Problem

Hazy stripe in

dark or black

area with

Hi/Semi Gloss

Photo

Light line,

any media

High Gloss/

Semi Gloss

Photo

problems

Non-HP

medias

Solutions

Check that

black contains

undercolor

(send RGB to

printer, or add

33% CMY to

black areas

yourself)

Try higher

image quality

setting

Try higher

image quality

setting

Try different

refill types

A,B or C

Make sure

type B or

default refill

is selected

Switch

between Type

A and B

refills

Make sure

type B or

default refill

is selected

Use higher

image quality

settings

Use higher image quality settings

Use a LOWER image quality setting

Use HP media

Troubleshooting Table 2

Problem

Missing color

PRIOR to refill

Missing nozzles

AFTER refill

Poor start-up

AFTER refill

Reason Printhead is out

of ink (but got a

little more when

it refilled)

Error hiding

does not work in

the first swath

after a type B

refill

Occasional

occurrence

First swath after a Type B refill

Solution Replace

printhead

None/ replace

printhead

Check

printheads/

recover

printheads

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