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C Controller fault management
This appendix describes how the controller displays events and termination event information. Termination
event information is displayed on the LCD. HP Command View EVA enables you to view c ontroller events.
This appendix also discusses how to identify and correct p roblems.
Once you create a storage system, an error condition message has priority over other controller displays.
HP Command View EVA provides detailed descriptions of the storage system error conditions, or faults.
The Fault M anagement displays provide similar information on the LCD, but not in as much detail.
Whenever possible, refer to HP Command View EVA for fault information.
Using HP C omm
and View EVA
HP Command Vi
ew EVA provides detailed information about each event affecting system op eration in
either a Termination Event display or an Event display. These displays are similar, but not identical.
GUI termination event display
A problem that generates the Termination Event display prevents the system from performing a specific
function or process. You can use the information in this display (see GUI Termination Event Display)
to diagnose and correct the problem.
NOTE:
The major differences between the Termination Event display and the Event display are:
• The Termination Event display includes a Code Flag field; it does not include the EIP Type field.
• The Event display includes an EIP type field; it does not include a Code Flag field.
• The Event display includes a Corr ective Action Code field.
Date
Time
SWCID
Evt No
Code Flag
Descrip-
tion
Figure 52 GUI termination event display
The fields in the Termination Event display include:
• Date—The date the event occurred.
• Time—The time the event occurred.
• SWCID—Software I dentifica tion Code. A hexadecimal number in the range 0–FF that identifies
the controller software component reporting the event.
• Evt No—Event Number. A hexadecimal number in the range 0– FF that is the software component
identification number.
• Code Flag— An internal code that includes a combination of other flags.
• Description—The condition that generated the event. This field may contain i nformation about an
individual field’s content and validity.
HP StorageWorks 3000/5000 Enterprise Virtual Array user guide (VCS 4.xxx)
139
- Part number: 5697-7026 1
- Contents 3
- About this guide 13
- Rack stability 14
- HP technical support 14
- Customer self repair 15
- Product warranties 15
- Subscription service 15
- HP websites 15
- Documentation feedback 15
- 1 Enterprise Virtu al Array 17
- Performance 18
- Scalability 18
- Operating system support 18
- Storage system components 19
- Controller soft ware 20
- Hardware 20
- Fibre Channel drive enclosure 21
- Fibre Channel lo 22
- HSV110 and HSV100 controllers 22
- P = Fibre (Host) Port 26
- CA = Fibre Channel Adapter 26
- Gathering information 27
- Host information 28
- Entering the WW 29
- Entering the WWN checksum 29
- Installing opti 31
- 3 Enterprise Virtu al Array 33
- Setting Point in time 34
- Behavior 34
- Storage s ystem s 37
- Creating disk groups 40
- Adding a disk driv e 41
- Changing the De 42
- Installing the disk drive 42
- Checking status indicators 42
- Handling fiber optic cables 43
- 4 Enterprise Virtu al Array 45
- I/O m odules 46
- I/O module status indicators 47
- Fi bre Optic Fibr 49
- Copper Fibre Channel cables 49
- Fibre Channel disk drives 49
- Disk drive stat 50
- Disk drive status displays 50
- Power supplies and blowers 51
- Power supplies 52
- Drive enclosure EMU 53
- EMU functions 54
- EMU monitoring functions 55
- EMU displays 55
- EMU indicator di 56
- Audible alarm operations 57
- Enabling the audible alarm 58
- Muting or unmut 59
- Disabling the audible alarm 59
- Enclosure numb 60
- Error Condition Reporting 62
- Reporting group feature 65
- Fibre Channel loop switches 66
- Power-on self test (POST) 67
- Reading the switch indicators 67
- HSV controllers 69
- High availability features 70
- Operator control panel 70
- Status indicators 71
- Navigation butt 72
- Alphanumeric display 72
- Displaying the OCP menu tree 72
- Displaying system information 73
- Shutting down the system 74
- Shutting the controller down 74
- Restarting the system 75
- Uninitializing the system 75
- Password options 75
- Changing a password 75
- Clearing a password 76
- Cache bat tery 77
- HSV controller cabling 77
- Rack configurations 77
- Power d istribution 77
- Rack AC po 80
- Moving and stabilizing a rack 82
- 1. H ex n ut 83
- 2. Leveler foot 83
- Customer self 85
- Replaceable parts 86
- Before you begin 88
- Types of disk failures 89
- Checking system re dundancy 89
- Verifying component failure 90
- 1. Ac t ivi t y 92
- 2. Online 3. Fault 92
- Removing a di 93
- Installing a disk 94
- Verifyin 94
- Removing a b 97
- Installing a blower 97
- Removing a po 98
- Installing a p ower supply 98
- Verifying proper operation 99
- Customer replaceable units 100
- A Regulatory notices an d 101
- Laser device 102
- European union notice 103
- Notice for Fra 104
- WEEE Recycling Notices 104
- French notice 105
- German notice 105
- Estonian notice 105
- Finnish notice 105
- Greek notice 106
- Hungarian notice 106
- Italian n 106
- Latvian notice 106
- Lithuanian notice 107
- Polish notice 107
- Portugue 107
- Slovakian notice 107
- Germany noise declaration 108
- Japanese notice 109
- Taiwanese notice 109
- Japanese 109
- Country-specificcertifications 109
- Physical specifications 110
- Power speci 111
- fications 111
- Fibre Channel sw 113
- Controller specifications 113
- Rack specifications 114
- Environmental specifications 116
- Power specifications 116
- Nominal inp ut voltage 117
- Specifications 117
- The power 117
- Condition report format 119
- Correcting err ors 120
- Power supply conditions 122
- 0.2.en.02 123
- Blower conditions 124
- Temperature conditions 125
- 0.4.en.01 N 126
- 0.4.en.03 NON 127
- EMU conditions 128
- Transceiver conditions 132
- 0.F.en.05 C 133
- Backplane conditions 135
- I/O Module conditions 135
- Host conditions 137
- C Controller fault management 139
- GUI event display 140
- Fault management displays 140
- Information type 142
- Description 142
- Glossary 143
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