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Contents 4
Auto-configuration process ..........................................................................................................................34
BIOS Serial Console...................................................................................................................................35
ROMPaq utility...........................................................................................................................................35
LO100c Remote Management.....................................................................................................................35
HP Insight Diagnostics ................................................................................................................................35
Keeping the system current..........................................................................................................................35
Drivers ............................................................................................................................................35
Firmware.........................................................................................................................................36
Subscriber's choice ..........................................................................................................................36
Troubleshooting.......................................................................................................................... 37
Common problem resolution........................................................................................................................37
Loose connections ............................................................................................................................37
Service notifications..........................................................................................................................37
Firmware updates ............................................................................................................................37
DIMM handling guidelines ................................................................................................................38
SAS and SATA hard drive guidelines .................................................................................................38
Problem diagnosis......................................................................................................................................38
Important safety information ..............................................................................................................39
Preparing the server for diagnosis......................................................................................................41
Symptom information........................................................................................................................41
Diagnostic steps...............................................................................................................................41
Hardware problems ...................................................................................................................................52
Hardware problems .........................................................................................................................52
Software tools and solutions ........................................................................................................................69
Introduction to software problems ......................................................................................................69
Firmware maintenance .....................................................................................................................72
Contacting HP ...........................................................................................................................................73
Contacting HP technical support or an authorized reseller ....................................................................73
Server information you need..............................................................................................................74
Operating system information you need .............................................................................................75
Battery replacement .................................................................................................................... 77
Regulatory compliance notices ..................................................................................................... 79
Regulatory compliance identification numbers ...............................................................................................79
Federal Communications Commission notice.................................................................................................79
FCC rating label ..............................................................................................................................79
Class A equipment ...........................................................................................................................79
Class B equipment............................................................................................................................79
Declaration of conformity for products marked with the FCC logo, United States only........................................80
Modifications.............................................................................................................................................80
Cables......................................................................................................................................................80
Canadian notice (Avis Canadien)................................................................................................................81
European Union regulatory notice................................................................................................................81
Disposal of waste equipment by users in private households in the European Union..........................................81
Japanese notice .........................................................................................................................................82
BSMI notice...............................................................................................................................................82
Korean notice ............................................................................................................................................83
Laser compliance .......................................................................................................................................83
Battery replacement notice ..........................................................................................................................83
Taiwan battery recycling notice ...................................................................................................................84
Power cord statement for Japan...................................................................................................................84
Acoustics statement for Germany (Geräuschemission) ....................................................................................84
- User Guide 1
- Audience assumptions 2
- Contents 3
- Contents 4 4
- Contents 5 5
- Operations 6
- Operations 9 9
- Rack planning resources 10
- Optimum environment 11
- Temperature requirements 12
- Power requirements 12
- Rack warnings 13
- Installing hardware options 13
- Registering the server 14
- Memory options 15
- Introduction 15
- Install the hard drive 17
- Expansion board option 24
- PCI-X riser board option 25
- Storage controller option 27
- Cabling 31
- Battery cabling for BBWC 32
- Cabling 33 33
- BIOS Setup Utility 34
- Auto-configuration process 34
- BIOS Serial Console 35
- ROMPaq utility 35
- LO100c Remote Management 35
- HP Insight Diagnostics 35
- Keeping the system current 35
- Firmware 36
- Subscriber's choice 36
- Troubleshooting 37
- Problem diagnosis 38
- Important safety information 39
- Warnings and cautions 40
- Symptom information 41
- Diagnostic steps 41
- Start diagnosis flowchart 42
- General diagnosis flowchart 43
- Power-on problems flowchart 45
- POST problems flowchart 47
- Item See 48
- OS boot problems flowchart 49
- Hardware problems 52
- Power problems 53
- Unknown problem 54
- General hardware problems 54
- Problems with new hardware 55
- Internal system problems 56
- DAT drive problems 57
- Other errors are occurring 58
- Server cannot write to tape 58
- DLT drive failure occurs 58
- DLT drive does not read tape 58
- Hard drive problems 60
- Memory problems 61
- Processor problems 62
- External device problems 63
- Video problems 64
- Audio problems 65
- Printer problems 65
- Mouse and keyboard problems 65
- Diagnostic adapter problems 66
- Modem problems 66
- Network controller problems 68
- Software tools and solutions 69
- Operating system problems 70
- Linux operating systems 71
- Firmware maintenance 72
- Contacting HP 73
- Server information you need 74
- Microsoft® operating systems 75
- Battery replacement 77
- Battery replacement 78 78
- FCC rating label 79
- Class A equipment 79
- Class B equipment 79
- Modifications 80
- Japanese notice 82
- BSMI notice 82
- Korean notice 83
- Laser compliance 83
- Battery replacement notice 83
- (Geräuschemission) 84
- Electrostatic discharge 85
- Technical support 86
- Technical support 87 87
- Customer Self Repair 88
- Technical support 89 89
- Reparo feito pelo cliente 90
- Technical support 91 91
- Technical support 92 92
- Technical support 93 93
- Acronyms and abbreviations 94
- Index 97 97
- Index 98 98
- Index 99 99
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