
150 HP ProLiant DL580 Generation 3 Server User Guide
• If problems continue to occur, remove and reinstall each device, checking the
connectors and sockets for bent pins or other damage.
Diagnostic steps
To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start diagnosis flowchart (on page 150
)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 152
)." The General diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 150
)
• General diagnosis flowchart (on page 152
)
• Power-on problems flowchart (on page 154
)
• POST problems flowchart (on page 157
)
• OS boot problems flowchart (on page 159
)
• Server fault indications flowchart (on page 161
)
The number contained in parentheses in the flowchart boxes corresponds to a
table with references to other detailed documents or troubleshooting instructions.
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General diagnosis flowchart (on page 152)"
2 "Power-on problems flowchart (on page 154)"
3 "POST problems flowchart (on page 157)"
4 "OS boot problems flowchart (on page 159)"
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