HP CloudSystem Foundation Guía de usuario descargar pdf (Pagina 164)

Possible cause and recommendationSymptom

You navigated away from the Add Image screen in your

browser while the image was uploading

The status of a recently uploaded image

is “Killed”

1. Manually delete the image using the Delete action, which deletes the

image entry from the database.

2. Retry the Add Image action.

The disk became full while the image was uploading

1. Manually delete the image using the Delete action, which deletes the

image entry from the database.

2. Verify whether or not the disk space for image storage is full. Increase

the storage volume by expanding the logical volume for the storage file

system, or clean up used disk space.

3. Retry the Add Image action.

Access permission for storage media might be incorrect

You see Error contacting image

service when uploading an image

1. Verify permissions for the storage media, and correct as needed.

2. Retry the Add Image action.

If the error persists, download and check log files. From the Settings screen,

select Actions→Download audit logs.

The Glance image service stopped or restarted while the image

was uploading

The image remains in the “Uploading”

state indefinitely

1. Check the size of the image on the file server and the time it started

uploading on the Activity screen. If the image size is less than 10 GB and

it has been uploading from a file server for more than 30 minutes, it might

be in an indefinite upload state. (An image uploaded from your local

system through your browser might take much longer to complete.)

2. If it appears that the image upload will not complete, select the image

and delete it using the Delete action.

3. Retry the Add Image action.

Create image action is unsuccessful

Possible cause and recommendationSymptom

Creating an image from a running ESX instance does not

succeed

When you select Create Image from the

CloudSystem Console Instances screen,

the operation is unsuccessful

1. Do not use the Create Image action from the CloudSystem Console

Instances screen.

2. Use the other methods to upload an image, including adding an image

from the Images screen and using the OpenStack Glance CLI.

Oversubscription rates might be incorrect for the load on the

virtual and physical servers

1. Verify the physical to virtual oversubscription rates.

See Calculating the number of instances that can be provisioned to a

compute node (page 105).

You see an indication that the compute

node capacity has been exceeded

164 Troubleshoot resource configuration

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