
2-10
Troubleshooting Flowcharts for Desktop Computers
9. Error Messages, Part 2
1S 2L. Num Lock blinkin
.
System memory not present or incompatible.
Unplu
, open computer, and check memory modules. Ensure memory modules
are correct type and that they match in size and speed.
1L 2S. Cap Lock blinkin
.
Video controller not present or incorrectly
initialized.
Ensure monitor is plu
ed in. Unplu
, open computer, and check
video card. Reseat card and ensure it is in the proper expansion slot.
1L 3S. All keyboard LEDs blinkin
.
ROM Failure.
Create ROMPaq diskette and
reload ROM. Download ROMPaq from Compaq website at www.compaq.com.
2L 1S. Scroll Lock blinkin
.
System HW failure prior to video.
Unplu
, open
computer, and check for physical dama
e. Ensure all cables and cards are seated.
Look for burn marks or smoke.
No beeps. HD and Power LED blinkin
.
Riser not detected.
Unplu
, open
computer, and check and reseat riser board.
Continued from Pa
e 2-9,
Error Messa
es, Part 1
Continued on Pa
e 2-11,
Error Messa
es, Part 3.
Caution:
Power is continuous to the system board and power
supply even when the power switch is turned off. To prevent
dama
e to the unit, disconnect the power cord from the power
source or the unit before be
innin
disassembly procedures.
Notes:
Short (S) and lon
(L) beeps will only be
heard if the system has a speaker.
LEDs will only function on PS/2 keyboards, not USB.
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