
Quick Troubleshooting Guide
2-19
18. Non-Functioning Device
Turn off power, disconnect
power cord, and open the
computer.
Fix or replace
broken item.
Go to Pa
e 2-12,
No O/S Loadin
.
Hard drive or CD-ROM
drive
•
RUN DPS HARD DRIVE
TEST.
(hard drive only)
• Check IDE drive jumper
settin
s for Cable Select
and Primary/Secondary
status.
• Check SCSI drive ID and
termination.
• Correct any conflicts.
Reattach drive.
Close computer,
plu
in power,
and reboot.
Unplu
the power and data cable from the non-functionin
device.
Inspect cables and plu
s for bent or broken pins or other dama
e. For
a NIC or SCSI controller, remove the expansion card and inspect leads.
Drive boots
properly?
NIC
Possible bad NIC, replace
card. If inte
rated NIC,
replace system board.
N
Y
Any physical
dama
e?
Y
N
Diskette drive
Possible bad diskette
drive. Replace drive.
Drive boots
properly?
Y
N
Caution:
Power is continuous to the
system board and power supply even
when the power switch is turned off.
To prevent dama
e to the unit,
disconnect the power cord from the
power source or the unit before
be
innin
disassembly procedures.
Clear CMOS
Done
Done
Non-functionin
device.
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