
3-12
Troubleshooting Flowcharts for Portable Computers
11. No O/S Loading from Hard Drive, Part 2
Continued from
Pa
e 3-11,
No O/S Loadin
from
Hard Drive, Part 1
N
Y
Remove diskette
and reboot.
Boot from
hard drive?
N
Done
Y
CD or
diskette in
drive?
Boot
from diskette
drive?
Y
Go to Pa
e 3-14,
No O/S
Loadin
from
Diskette Drive
N
Run FDISK
Hard drive
partition?
N
Create partition, then
format hard drive to
bootable C:\ prompt.
Hard drive
formatted?
Format hard drive
and brin
to a
bootable C:\ prompt.
Y
N
Y
Load O/S usin
Restore CD
if
applicable.
(see note)
Note:
Refer to the “Customer
Responsibilities” section of this
document and the customer
service contract.
Computer
boot?
Done
Y
Go to Pa
e 3-13,
No O/S Loadin
from
Hard Drive, Part 3
N
1. Replace hard
drive.
2. Replace
system board.
Access
hard drive?
Y
Go to Pa
e 3-13,
No O/S Loadin
from
Hard Drive, Part 3
Reseat
hard drive.
Access
hard drive?
Done
Y
N
N
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