HP Compaq Professional 5000 series Guía para resolver problemas descargar pdf (Pagina 52)

Further Troubleshooting

Diskette Drive

Problem Possible Solution

Diskette drive light stays on. 1. Diskette is damaged. In Windows 95, 98, or 2000, run ScanDisk. In

Windows NT, run Error-checking.

2. Diskette is incorrectly inserted. Remove the diskette and reinsert.

3. Software program may be damaged. Check the program diskettes.

4. Drive button is not pushed in. Push in drive button.

5. Drive cable is not properly connected. Reconnect drive cable.

Diskette drive cannot write to

a diskette.

1. Diskette is not formatted. Format the diskette.

2. Diskette is write-protected. Either use another diskette that is not

write-protected or disable the write protection on the diskette.

3. Writing to the wrong drive. Check the drive letter in the path

statement.

4. Not enough space is left on the diskette. Use another diskette.

5. Diskette write control is enabled. Check the Removable Media

write settings in Computer Setup.

Cannot format diskette. Invalid media reported. When formatting a diskette in DOS, you may

need to specify diskette capacity. For example, to format a 1.44-MB

diskette, type the following command at the DOS prompt:

FORMAT A:/F:1440

Diskette drive cannot read a

diskette.

1. Diskette is not formatted. Format the diskette.

2. Using the wrong diskette type for the drive type. Check the drive

type and use a compatible diskette.

3. Reading the wrong drive. Check the drive letter in the path

statement.

4. Diskette drive has been disabled by Computer Setup, Windows

NT, Windows 95, 98, or 2000 utilities. Run Computer Setup and

enable the diskette drive.

Non-system disk message. 1. The system is trying to start from a nonsystem diskette. Remove the

diskette from the drive.

2. Diskette MBR validation enabled. Disable the MBR validation option.

Drive not found. 1. Check the cables for loose connections.

2. If a second diskette drive has been installed, follow the computer

reconfiguration directions in the “Hardware Installation Problems”

section.

3. See “Non-Functioning Device” Flowchart.

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HP Compaq Professional 5000 series Guía para resolver problemas Pagina 52