
3-18
Troubleshooting Flowcharts for Portable Computers
17. Non-Functioning Device
Reseat device.
Fix or replace
broken item.
Go to Pa
e 3-10,
No O/S Loadin
.
Hard drive or CD-ROM
drive
Possible bad hard drive.
Replace drive.
Reattach device.
Close computer,
plu
in power,
and reboot.
Unplu
the non-functionin
device from the unit. Inspect cables and
plu
s for bent or broken pins or other dama
e.
Device boots
properly?
NIC
Possible bad NIC. Replace
card. If inte
rated NIC,
replace system board.
N
Y
Any physical
dama
e?
Y
N
Diskette drive
Possible bad diskette
drive. Replace drive.
Drive boots
properly?
Y
N
Clear CMOS.
Done
Done
Non-functionin
device.
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