
In these cases you will be able to either re-enter the credentials, click OK to repeat the authentication process or
click Cancel to cancel the job printing.
If the communication between the user’s PC and either the printer or the HP SmartTracker server is lost, a Server
not available error will be shown and the user will be prompted to cancel the job or continue printing without the
use of credentials, however this will happen only if the Administrator has enabled the Graceful failover mode for
that particular printer. Otherwise the printer cannot be used again until the HP SmartTracker server is back
online.
If you click Continue anyway, the job will be sent to the printer and will be stored in the printer’s queue waiting
for you to enter valid credentials from the printer’s front panel.
Printing, scanning or copying from the printer’s front panel
In order to be able to print, scan or copy from the printer’s front panel, you must be authenticated by providing
any credentials congured on the HP SmartTracker server for the printer.
ENWW Printing workow authentication 37
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