Hp ESL E-series Tape Libraries Manual de usuario Pagina 74

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The library or tape drives are not detected by the Interface Manager or Command
View TL software
Verify cable connections and termination.
Verify the cabling.
Verify that the drives and library are powered on and ready.
Ensure that the interface controllers are powered on and ready.
During initialization, the library reports not ready
Determine the failure type by checking any previous error codes returned to the host computer,
or by getting a library support ticket.
Correct the cause of the error.
One or more tape drives fail to spin up during start-up
Verify cable connections and termination.
Make sure the OCP does not show the drive power as off.
Check that the power supplies are switched on for that level (clusters 0 - 5).
Check that the cluster controller is properly cabled and ready.
OCP problems
This section describes corrective actions for OCP problems.
The OCP is blank
Confirm that power is on.
Use Command View TL software or the Interface Manager's command line interface to check for
errors on the OCP.
The OCP does not respond to buttons
Use Command View TL software or the Interface Manager's command line interface to check for
errors on the OCP.
Contact an authorized field service engineer.
An error message appears
Write down the details of the error message, including the SK, ASC, and ASCQ numeric values.
Look up the code and try the suggested recovery procedures.
Press OK to clear the message.
Robotics problems
This section describes corrective actions for robotics problems.
Maintenance and troubleshooting74
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