Hp ESL E-series Tape Libraries Manual de usuario Pagina 76
- Pagina / 176
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
The picker does not have a cartridge after completing a pick command
• Make sure a cartridge can be found in the source location.
• Perform an inventory.
• Retry the command. If the pick operation fails again, contact a field service engineer.
Operating problems
This section describes the corrective action for problems that occur during library operation.
The host computer cannot communicate with the library
• Verify that the host computer has been added to the secure manager via the Command View TL
software, and has been given access to library components.
• Verify cable connections and termination.
• Verify that the FC port link LEDs show good status.
• Restart the host and the library.
• If the host and library still are not communicating, verify that there is not a zoning issue.
A tape cartridge (medium) is reported not present
• This indicates that the picker could not sense a tape cartridge in a particular storage bin, even
though the inventory reports that it is present.
• Verify that the designated cartridge is present and properly seated. (For a tape drive, make sure
the cartridge is completely unloaded.) Then, retry the command.
• Perform an inventory.
• If the error persists, contact a field service engineer.
A move command failed
• Check the source and destination. The source should hold the cartridge to be moved; the destination
should be empty.
• Make sure the picker is empty and that there are no obstructions.
• Also, make sure the library is on-line and the Stop button is released.
• Retry the command.
A flash memory error is reported
Contact your service provider
A maximum temperature exceeded warning appears
• Turn off the library and allow it to cool down. Lower the room temperature, if possible, and increase
ventilation around the library.
• The air filters may need to be changed.
• If the operating temperature is too high, the library automatically shuts down until the temperature
drops.
Maintenance and troubleshooting76
- User Guide 1
- Acknowledgements 2
- Warranty 2
- Contents 3
- 1 Library overview 11
- Back panel 12
- Operator control panel (OCP) 14
- Library robotics 15
- Tape drives 16
- Cleaning cartridges 17
- Tape cartridges 18
- HP StorageWorks Tape 19
- Load ports and magazines 20
- Card cage and controllers 21
- LAN-free backup and restore 25
- SCSI over IP Protocol (SIPP) 26
- Interface Manager card 26
- Cross Linked libraries 28
- 1. #1 Phillips screws 30
- Library overview30 30
- Lock Element Addressing 31
- Library overview32 32
- 1. Panel 1 33
- 2. Panel 2 33
- 3. Panel 3 33
- 1. Panel 4 34
- 2. Panel 5 34
- 3. Panel 6 34
- Library overview34 34
- Ultrium library 35
- SDLT library 37
- Mixed media library 39
- Library overview40 40
- 2 Library operations 41
- WARNING! 42
- Preparing tape cartridges 43
- Labeling tape cartridges 44
- SDLT barcode labels 45
- Media label identifiers 46
- Inserting tape cartridges 48
- Powering on the library 49
- Using the OCP 50
- Home screen 51
- OCP buttons 52
- OCP components 52
- Menu screen 54
- Library operations56 56
- Viewing cabinet information 57
- Library operations58 58
- Library operations60 60
- Library operations62 62
- Load Ports screen 64
- Operations screen 65
- Diagnostics screen 66
- Table 10 Diagnostic tests 67
- DescriptionTest 67
- Stop button 69
- Using removable magazines 70
- Remove removable magazines 71
- Library operations72 72
- Start-up problems 73
- OCP problems 74
- Robotics problems 74
- Operating problems 76
- Switch problems 77
- Tape drive problems 77
- Status LED diagnostic codes 78
- LED indicators 82
- Basic troubleshooting 83
- Verifying FC port connection 84
- Verifying devices 85
- Maintaining tape cartridges 86
- Cleaning tape drives 87
- 4 Support and other resources 89
- Typographic conventions 90
- Rack stability 91
- Customer self repair 91
- Support and other resources92 92
- A Library characteristics 93
- Environmental specifications 94
- Library characteristics96 96
- B Relocating the library 97
- Removing tape cartridges 98
- Figure 59) 100
- 2. Spare Screws 101
- 3. Shipping restraints 101
- 1. Shipping restraint 102
- Relocating the library102 102
- 1. Robot shipping restraint 103
- 2. Hex nuts 104
- Relocating the library104 104
- 1. Foam on back of library 105
- 2. Foam on front of library 105
- Disconnecting library cables 106
- Crating the library 107
- Relocating the library108 108
- Relocating the library110 110
- C Regulatory statements 111
- European Union notice 112
- Japanese notices 113
- Korean notices 113
- Taiwanese notices 114
- Turkish recycling notice 114
- Laser compliance notices 115
- French laser notice 116
- German laser notice 116
- Italian laser notice 116
- Recycling notices 117
- Bulgarian recycling notice 118
- Czech recycling notice 118
- Danish recycling notice 118
- Dutch recycling notice 118
- Estonian recycling notice 119
- Finnish recycling notice 119
- French recycling notice 119
- German recycling notice 119
- Greek recycling notice 120
- Hungarian recycling notice 120
- Italian recycling notice 120
- Latvian recycling notice 120
- Lithuanian recycling notice 121
- Polish recycling notice 121
- Portuguese recycling notice 121
- Romanian recycling notice 121
- Slovak recycling notice 122
- Spanish recycling notice 122
- Swedish recycling notice 122
- Battery replacement notices 123
- French battery notice 124
- German battery notice 124
- Italian battery notice 125
- Japanese battery notice 125
- Spanish battery notice 126
- D Sense data values 127
- DescriptionASCQ 138
- Sense data values140 140
- E Event reporting 141
- Critical eventsEvent ID 142
- Warning events 150
- Warning eventsEvent ID 151
- Information events 157
- Information eventEvent ID 158
- Glossary 169
- Glossary170 170
- Glossary172 172
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