Hp ESL E-series Tape Libraries Manual de usuario Pagina 80
- Pagina / 176
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Common Interface Manager issues
This section describes common symptoms relating to the Interface Manager card and how to resolve
them.
Command View TL server does not detect the Interface Manager card
Bad network connection
• Verify that the Interface Manager card and the management station are correctly connected to
the LAN.
• Use LEDs to troubleshoot Ethernet cabling.
• Ping the Interface Manager to verify network health.
Interface Manager card not powered on or in ready state
• Power on the library. Observe status and link LEDs.
• Interface Manager must be at firmware I120 or higher on an ESL E-series library.
• Interface Manager must be at firmware I130 or higher if connected to an e2400-FC 2G.
• Interface Manager must be at firmware 1.6.1 or higher if connected to an e2400–FC 4G.
Incorrect IP address
Verify that the correct IP address of the Interface Manager card is entered in Command View TL.
• See the HP Sto rageWorks ESL E -Series unpac king and installation guide for information on obtaining
the correct IP address using the OCP.
• Configure Command View TL with the correct IP address. See the HP StorageWorks Interface
Manager and Command View TL User Guide for information on adding a library or visit http://
www.hp.com/support/cvtl.
Interface Manager card does not detect one or more FC interface controllers
Bad network connection
• Verify that the Interface Manager card is properly connected to the FC interface controllers and
that the cables are good.
• Use LEDs to troubleshoot Ethernet cabling.
• See the HP StorageWorks ESL E-Series unpacking and installation guide for more information.
Incorrect interface controller, or controller has less than minimum required firmware
• Make sure that the e2400-160 interface controller has lettering to the side of the ports. If lettering
is above or below the ports, then the wrong controller type was installed. Contact your service
provider.
NOTE:
If you have the wrong controller type, it might still work if the firmware level is at least 5.3.06, the
controller is set to DHCP, and its defaults are restored.
• Update the firmware to version 5.6.78 or higher on an e2400–160 and e2400–FC 2G interface
controllers and version 5.7.1 on the e2400–FC 4G; then restore defaults on the interface controller.
Defective Interface Manager card or FC interface controller
Maintenance and troubleshooting80
- User Guide 1
- Acknowledgements 2
- Warranty 2
- Contents 3
- 1 Library overview 11
- Back panel 12
- Operator control panel (OCP) 14
- Library robotics 15
- Tape drives 16
- Cleaning cartridges 17
- Tape cartridges 18
- HP StorageWorks Tape 19
- Load ports and magazines 20
- Card cage and controllers 21
- LAN-free backup and restore 25
- SCSI over IP Protocol (SIPP) 26
- Interface Manager card 26
- Cross Linked libraries 28
- 1. #1 Phillips screws 30
- Library overview30 30
- Lock Element Addressing 31
- Library overview32 32
- 1. Panel 1 33
- 2. Panel 2 33
- 3. Panel 3 33
- 1. Panel 4 34
- 2. Panel 5 34
- 3. Panel 6 34
- Library overview34 34
- Ultrium library 35
- SDLT library 37
- Mixed media library 39
- Library overview40 40
- 2 Library operations 41
- WARNING! 42
- Preparing tape cartridges 43
- Labeling tape cartridges 44
- SDLT barcode labels 45
- Media label identifiers 46
- Inserting tape cartridges 48
- Powering on the library 49
- Using the OCP 50
- Home screen 51
- OCP buttons 52
- OCP components 52
- Menu screen 54
- Library operations56 56
- Viewing cabinet information 57
- Library operations58 58
- Library operations60 60
- Library operations62 62
- Load Ports screen 64
- Operations screen 65
- Diagnostics screen 66
- Table 10 Diagnostic tests 67
- DescriptionTest 67
- Stop button 69
- Using removable magazines 70
- Remove removable magazines 71
- Library operations72 72
- Start-up problems 73
- OCP problems 74
- Robotics problems 74
- Operating problems 76
- Switch problems 77
- Tape drive problems 77
- Status LED diagnostic codes 78
- LED indicators 82
- Basic troubleshooting 83
- Verifying FC port connection 84
- Verifying devices 85
- Maintaining tape cartridges 86
- Cleaning tape drives 87
- 4 Support and other resources 89
- Typographic conventions 90
- Rack stability 91
- Customer self repair 91
- Support and other resources92 92
- A Library characteristics 93
- Environmental specifications 94
- Library characteristics96 96
- B Relocating the library 97
- Removing tape cartridges 98
- Figure 59) 100
- 2. Spare Screws 101
- 3. Shipping restraints 101
- 1. Shipping restraint 102
- Relocating the library102 102
- 1. Robot shipping restraint 103
- 2. Hex nuts 104
- Relocating the library104 104
- 1. Foam on back of library 105
- 2. Foam on front of library 105
- Disconnecting library cables 106
- Crating the library 107
- Relocating the library108 108
- Relocating the library110 110
- C Regulatory statements 111
- European Union notice 112
- Japanese notices 113
- Korean notices 113
- Taiwanese notices 114
- Turkish recycling notice 114
- Laser compliance notices 115
- French laser notice 116
- German laser notice 116
- Italian laser notice 116
- Recycling notices 117
- Bulgarian recycling notice 118
- Czech recycling notice 118
- Danish recycling notice 118
- Dutch recycling notice 118
- Estonian recycling notice 119
- Finnish recycling notice 119
- French recycling notice 119
- German recycling notice 119
- Greek recycling notice 120
- Hungarian recycling notice 120
- Italian recycling notice 120
- Latvian recycling notice 120
- Lithuanian recycling notice 121
- Polish recycling notice 121
- Portuguese recycling notice 121
- Romanian recycling notice 121
- Slovak recycling notice 122
- Spanish recycling notice 122
- Swedish recycling notice 122
- Battery replacement notices 123
- French battery notice 124
- German battery notice 124
- Italian battery notice 125
- Japanese battery notice 125
- Spanish battery notice 126
- D Sense data values 127
- DescriptionASCQ 138
- Sense data values140 140
- E Event reporting 141
- Critical eventsEvent ID 142
- Warning events 150
- Warning eventsEvent ID 151
- Information events 157
- Information eventEvent ID 158
- Glossary 169
- Glossary170 170
- Glossary172 172
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