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Using Windows tools
You can create recovery media, system restore points, and backups of personal information using Windows
tools.
NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see Help and Support.
▲ Type help in the taskbar search box, and then select Help and Support.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation and
level of expertise:
IMPORTANT: Not all methods are available on all products.
● Windows oers several options for restoring from backup, refreshing the computer, and resetting
the computer to its original state. For more information see Help and Support.
▲ Type help in the taskbar search box, and then select Help and Support.
● If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/ or
applications option (select products only) of HP Recovery Manager to reinstall the individual application or
driver.
▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers
and/or applications, and then follow the on-screen instructions.
● If you want to recover the Windows partition to original factory content, you can choose the System
Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For
more information, see Recovering using HP Recovery Manager on page 101. If you have not already
created recovery media, see Creating HP Recovery media (select products only) on page 99.
● On select products, if you want to recover the computer's original factory partition and content, or if you
have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more
information, see Recovering using HP Recovery Manager on page 101.
● On select products, if you want to remove the recovery partition to reclaim hard drive space, HP Recovery
Manager oers the Remove Recovery Partition option.
For more information, see Removing the HP Recovery partition (select products only) on page 102.
100 Chapter 10 System backup and recovery
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- 2 Illustrated parts catalog 12
- Computer major components 5 13
- Miscellaneous parts 14
- Miscellaneous parts 7 15
- Miscellaneous parts 9 17
- Miscellaneous parts 11 19
- Miscellaneous parts 13 21
- Miscellaneous parts 15 23
- Miscellaneous parts 17 25
- Miscellaneous parts 19 27
- Miscellaneous parts 21 29
- Generating static 30
- Grounding the work area 31
- Operating guidelines 32
- Routine care 33
- Service considerations 34
- SMART ATA drives 35
- Preparation for disassembly 36
- Access panel 37
- Optical drive 38
- Front bezel 39
- Hard drives 40
- Drive cage 42
- Memory module 43
- Power supply 45
- Fan shroud 46
- Fan-sink 47
- Processor 48
- Serial connector module 50
- System board 51
- 6. Remove the lower cage (2) 52
- System board 45 53
- Connector board 54
- Computer Setup–Main 57
- Computer Setup—Security 59
- Computer Setup—Advanced 61
- Safety and comfort 67
- Helpful hints 68
- Solving general problems 69
- Solving general problems 63 71
- Solving power problems 72
- Solving hard drive problems 73
- Solving display problems 76
- Solving display problems 69 77
- Solving display problems 71 79
- Solving audio problems 80
- Solving audio problems 73 81
- Solving printer problems 82
- Solving network problems 86
- Solving network problems 79 87
- Solving memory problems 89
- Solving software problems 92
- 10 System backup and recovery 106
- Using Windows tools 108
- Restore and recovery 108
- A Battery replacement 111
- Current BIOS steps 114
- Nonvolatile memory usage 116
- Nonvolatile memory usage 109 117
- Questions and answers 118
- Using HP Sure Start 119
- C Power cord set requirements 120
- Country-specic requirements 121
- D Specications 122
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