HP ProDesk 600 G4 Base Model Small Form Factor PC Manual de usuario Pagina 83
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Printer prints garbled information.
Cause Solution
The correct printer driver for the application is not installed. Install the correct printer driver for the application.
The cables may not be connected properly. Reconnect all cables.
Printer memory may be overloaded. Reset the printer by turning it o for one minute, then turn it back
on.
Printer will not print.
Cause Solution
The printer may be out of paper. Check the paper tray and rell it if it is empty.
Solving keyboard and mouse problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to
the common causes and solutions listed in the following table.
A wireless keyboard/mouse is not working correctly. Symptoms include lagging mouse movement, jumpy mouse/keyboard, or no function
of mouse/keyboard and external drive.
Cause Solution
If your computer is equipped with USB 3.0 ports, connected USB 3.0
devices can interfere with the wireless keyboard USB receiver.
Connect the wireless keyboard USB receiver to a USB 2.0 port that
is separated from ports with USB 3.0 devices. If you still experience
interference, you may have to place the connectors farther apart
using an external USB hub.
Keyboard commands and typing are not recognized by the computer.
Cause Solution
Keyboard connector is not properly connected. Shut down the computer, reconnect the keyboard to the back of
the computer, and then restart the computer.
Program in use has stopped responding to commands. Shut down your computer using the mouse and then restart
the computer.
Keyboard needs repairs. See the Worldwide Limited Warranty for terms and conditions.
Computer is in Sleep state. Press the power button to resume from Sleep state.
CAUTION: When attempting to resume from Sleep date, do not
hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
Solving keyboard and mouse problems 75
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- 2 Illustrated parts catalog 12
- Computer major components 5 13
- Miscellaneous parts 14
- Miscellaneous parts 7 15
- Miscellaneous parts 9 17
- Miscellaneous parts 11 19
- Miscellaneous parts 13 21
- Miscellaneous parts 15 23
- Miscellaneous parts 17 25
- Miscellaneous parts 19 27
- Miscellaneous parts 21 29
- Generating static 30
- Grounding the work area 31
- Operating guidelines 32
- Routine care 33
- Service considerations 34
- SMART ATA drives 35
- Preparation for disassembly 36
- Access panel 37
- Optical drive 38
- Front bezel 39
- Hard drives 40
- Drive cage 42
- Memory module 43
- Power supply 45
- Fan shroud 46
- Fan-sink 47
- Processor 48
- Serial connector module 50
- System board 51
- 6. Remove the lower cage (2) 52
- System board 45 53
- Connector board 54
- Computer Setup–Main 57
- Computer Setup—Security 59
- Computer Setup—Advanced 61
- Safety and comfort 67
- Helpful hints 68
- Solving general problems 69
- Solving general problems 63 71
- Solving power problems 72
- Solving hard drive problems 73
- Solving display problems 76
- Solving display problems 69 77
- Solving display problems 71 79
- Solving audio problems 80
- Solving audio problems 73 81
- Solving printer problems 82
- Solving network problems 86
- Solving network problems 79 87
- Solving memory problems 89
- Solving software problems 92
- 10 System backup and recovery 106
- Using Windows tools 108
- Restore and recovery 108
- A Battery replacement 111
- Current BIOS steps 114
- Nonvolatile memory usage 116
- Nonvolatile memory usage 109 117
- Questions and answers 118
- Using HP Sure Start 119
- C Power cord set requirements 120
- Country-specic requirements 121
- D Specications 122
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