HP 8800 Router Series Manual de instalación descargar pdf (Pagina 52)

6. If the LED is for a copper or fiber combo port, make sure the port has been activated. If not, use

the combo enable { copper | fiber } command to activate it. If the LED is still off, the interface or

the link has failed.

7. Use the display interface command to determine if the interface is UP. If the interface is not UP,

use the undo shutdown command to bring up the interface.

8. Make sure the speed and duplex settings of the link interfaces are the same, and the interfaces

work properly together.

9. If there is still a failure, contact HP Support.

NOTE:

hen an interface fails, if the router has an idle interface of the same type, you can plu

the cable into

the idle interface.

Technical support

If there are still failures, contact HP Support. Before contacting customer service, prepare the following

information to help the agents solve the problem as quickly as possible:

• Arrival time of the router

• Serial number of the chassis (located on a label on the rear panel)

• Software version (which you can view by using the display version command)

• Maintenance agreement or warranty card

• Brief problem description

• Brief explanation of the troubleshooting measures that have been taken

You can contact customer service through the HP website: http://www.HP.com

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HP 8800 Router Series Manual de instalación Pagina 52